"After waiting eight weeks for Cifial to respond to an email seeking to order replacement handset mechanisms, I called eFaucets; Aaron took my inquiry, reached out to Cifial to confirm information, and, my goodness, I placed an order, all in an afternoon. eFaucets and Aaron could give lessons on superb customer service. ;-)"
"After being promised that I would receive my items in two days ( and paying extra for shipping) I found out that one item is shipping late after I called them. I have yet to receive shipping confirmation for the item that did ship. The only thing efaucets agreed to do was refund my shipping. I hope I will be able to re-schedule my plumber."
"I ordered 2 pendant lights for a bathroom remodel and received a delivery date. Once the delivery date past, I called customer service and they told me they were on back order till June, so I had to cancel my order. My bathroom renovation had already started and at that point no other retailers had the lights in inventory, so I had to order another brand which was disappointing."
"Faucet will deliver a stream that will fill your coffee pot in a hurry."
"Spoke to your sales associate Janell last night on the phone about ordering a Kraus kitchen sink. I knew what I wanted and she made it so easy to do business with that I ordered the sink and the whole process took about 10 minutes. You had the most competitive pricing and I was even able to get a little more off because of the special discount you had that made it even better. Order was placed and I received a confirmation within about five minutes after hanging up. I had spent quite a bit of time researching the product before I called but eFaucets.com. Next time I won't waste my time looking all over the internet but instead I'll call you guys in Racine first and forgo the brain damage. Can't wait to get my new sink. Thanks Janelle and thanks eFaucets.com.......SWEEEEET!!"
"The shower head was EXACTLY what we expected. We will use E-faucets for our next home in the third quarter of the year.
"
"Excellent customer service. "
"I have a 3-story home with 4 bathrooms and am making accessibility modifications throughout. This involved tearing out a tub and replacing it with a roll-in shower with fixtures and seat. The remainder of the house had to be outfitted with the right type of grab bars.
Ruth's product knowledge and personal experience with accessibility pointed me to the right products quickly and made me confident in my order.
Chris helped me put together a lengthy order quickly and managed to get me an extra little discount!"
"I was extremely satisfied with the product and it came when promised."
"All went as it should. I was very pleased. Item exactly as described. "
"Pleasure to deal with, great product."
"Hello,
Very good ! Excellent Delivery and fantastic product. Have a great day. Vince "
" Unit arrived well packed and on time. Life is good again. "
"I shopped all over the internet and found the best prices to be eFaucets, when they had the specific merchandise I was looking for."
"We purchased a new soap dispenser because the old one dripped after dispensing the soap. The new one does the same thing and it still leaks. We thought about sending it back but since our previous email were not answered, we decided it was not worth it, so we will live with it.
Steve Hughes "