"Nel, the representative on the phone was very helpful answering questions and had a great demeanor. "

"The shipping company failed to show up 3 times that they said they would. We adjusted our work schedule based on the company's phone calls and expected delivery dates. Every time they said they would be there, the weren't. They didn't even call to say they weren't going to make it. The first time they even told me that it was already delivered....after I had to call to ask where they were. They tracked down the problem and continuously let us down after that.
Efaucets. Whomever you have delivering in the Seattle area is terrible. "

"Very efficient buying experience, would buy again."

"My salesperson Mel was helpful and knew his products. I'll update this review once I receive the order."

"I ordered two security bars for my shower. Ordered a name brand at a very good price. Shipped & Delivered quickly.
Shipping was a little high, therefore, 4 stars."

"Placed order, received same. But with a busy life, it took three plus weeks to get the plumber over for a look. Found issues with configuration, but was just north of the thirty day return window at that point and thus screwed. Guess what guys, 30 days return isn't enough for most of us. I'm done with this place."

"Everything went very smooth. Quick delivery. Good price!"

"They had exactly what I needed at the best possible price. Package delivered on time and I am 100% satisfied. I will defiantly use them again.

David "

"Fast shipping, good packaging, good status communication"

"Excellent grab/assist bar. Well made and perfect for two new baths. Plus, eFaucet service and price is the best!"

"Had an issue and fixed it with no questions"

"Easy and fast delivery, first time using but will again"

"Chatted on line with customer service (Summer), asked about a product I was looking for.
Within minutes she found my product, and took my order right then.
Summer was VERY helpful, and acted in a professional manner.
I was very pleased with the help I received, the product that I ordered, and the price that I paid for the item. GREAT Job....."

"My sales person, Janel was truly amazing ,which took over several hours to finalize a large order. She was patient, courteous and took the time to answer all of my questions in completing the order."

"No matter where I've checked for hard-to-find plumbing supplies, my extensive search always leads me back to eFaucets.com!

Generally, I enjoy the ease of online shopping, however, due to the particular stage in our kitchen remodel project, we needed items which were backordered (even from the manufacturer) everywhere...EXCEPT eFaucets.com.

I called to speak with a knowledgeable representative at eFaucets.com regarding our needs and was connected to Mike. He was professional, efficient and had a nice sense of humor. He understood that we needed to make certain that our items were in fact in stock and would be shipped out immediately.

True to Mike's word, the order was procured and the invoice including FedEx tracking number was emailed hours later.

I highly recommend eFaucets.com and suggest asking for Mike's assistance anytime you need their merchandise."