"I've ordered several items from eForcity over the past 6 months or so and I've never had a problem. Yes, there is sometimes a delay in their processing of your order, but it tells you right on the website that it may take 24-48 hours to process. All and all they have decent quality products for very good prices and I'll definitely keep ordering from them."

"What a poor representative for a Sears sale.... really, what a joke. The part I ordered didn't work. I emailed eForcity explaining the problem, included the part #, invoice # and any other number I could find on the documents. They replied asking for all the information I originally provided. I provided the info again, only to get a reply asking for the invoice number. REALLY? I provided scanned copies of all the documents including my opinion of their service. They offered to replace the part for free and not requiring the return of the original part. No thanks.... I'm done."

"I just bought an Xbox 360 Controller Breakaway Cable from "eForCity" and the online checkout was very quick and easy. I got to their website and checked out in 1 minute or less. "

"Order replacement batteries for my HTC Inspire. Batteries are better than OEM and came with a charger for super cheap. Great experience overall."

"I guess I should have read these reviews before using this company. I placed an order on 7/11/12 at 7:30 a.m. PDT. The order was not processed until 36 hours later; from UPS: 07/12/2012 7:22 P.M. Order Processed: Ready for UPS. Of course I paid for UPS 2nd Day service to get it today, 7/13/12, and it's not scheduled until end of day Monday, 7/16/12! "

"Order a Griffin iTrip FM transmitter from eForCity. Item was DOA upon arrival. I ask for a refund, they send me an email with their return rules. One of the items they say I must have is the original packing slip. Who keeps packing slips when I have a valid receipt and invoice from newegg? eForCity will not exchange or refund without this all important packing slip, which seems to be more valuable than a VALID RECEIPT or invoice from newegg! Never will I do business with this sham of a company - STAY AWAY!!"

"well... here goes
first off I thought I was buying from Sears, but actually from eforcity, then the batteries I ordered did not charge or fit the flashlight they were intended for. I found out from Sears I needed to contact eforcity for the return. I called, I e-mailed, what crap!!! finally got thru to a human being who said Sears would e-mail instructions on the return-that was weeks ago.
THESE FOLKS ARE JOKERS AND WILL NOT STAY IN BUSINESS LONG !!!!
THE ABSOLUTE WORST CUST. SERVICE I'VE SEEN IN MY SHORT 59 YEARS ON THIS PLANET!!!!!!! GOOD LUCK TO ALL THOSE WITH GOOD REVIEWS. personally I think those reviews are made up or just got lucky.so the word to the wise is out-I SAY THUMBS DOWN TO THIS CRAPPY OUTFIT!!!!!!"

"This is a pathetic excuse of a company. I had issues with an order and took steps to correct it but they totally disregarded them all. They need to really review their communication within the company as it is very obvious that the right hand does not know what the left hand is doing. The response time to any messages sent to them is beyond pathetic as they take forever to reply."

"Bought 3 10 foot HDMI cables that didn't work from Eforcity, turned out they were from a store called "CMPLE", on Amazon.
They were VERY cheap, though.
Allowed me to return, haven't gotten money back yet."

"I thought the eForCity process was very easy and fast. "

"Horrible customer service. I have not received the item I ordered. My emails all receive a "form" email response thanking me for my patience and reiterating the 4-10 day delivery estimate--which has come and gone. "

"They had the products that I needed and the payment option that worked best for me. Shipped quickly and received quickly. All products were exactly as described or replaced. Awesome place - will shop here again."

"i order two items from eforcity on 1/25/2012 it never got shipped to me.I email the company to let them know on the 1/31/2012 and 2/1/2012 no one email or call me back. so now i am out of my money. i guess thats what i get ordering from a company that don't have great service. And its not that i want my money back i want the items i paid for i check the tracking #for one it take 3 days to update and it said it was delivered i ran into the mailman that day and it was not there so i run the mailman down he said he didn't have anything from eforcity. I go back and check the tracking it said delivered at 3:29 p.m. my mailman come every between 4:30 and 6:30 every day "

"THIS COMPANY IS PRETTY BAD. CHEAPER IS NOT BETTER WHEN DEALING WITH THEM. CANCELLING AN ORDER WAS AN EXTREMELY DIFFICULT PROCESS.

PLEASE AVOID EFORCITY AND PAY THE EXTRA $5 SOMEWHERE REPUTABLE. (AMAZON, TIGER DIRECT, BEST BUY, ETC)

I AM REALLY NOT ONE TO WRITE A NEGATIVE REVIEW. THIS COMPANY RANKS 1 OUT OF 10. I WAS ONLY TRING TO SAVE $3. I WILL NEVER ORDER FRMO THEM EVER AGAIN IN MY LIFE NOR WILL I RECOMMEND OR MENTION THEIR NAME."

"Absolutely terrible customer service.
I placed an order, and they canceled with no notice claiming a problem with the credit card. No call to clarify, no email suggesting I call them, just deleted my order.
I recommend you find a vendor that will deliver your order, and really contact you if there is a problem. These guys will not."