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Verified
5/5

2011-01-09

"I am very pleased with my shopping experience at eForcity! The products are quality and are delivered timely. NO NEED TO SHOP RETAIL! Great selection and quality products. I find products that aren't available at local retailers for great prices. "

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Verified
1/5

2011-01-07

"Paid for 2-6 business day shipping and today being the 8th business day still have not received the item I ordered. Probably will not be ordering from eforcity again."

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Verified
1/5

2011-01-06

"Hello Customers,

My name is Henry, eForcity one of the trap online selling company in united states, they are sending small packet in my postal address, next day they selling invoice, you owe eForcity this much amount for your value of purchase, if you didnt pay they will put on case... given below proof of document which they send to my email account..
Case #300701471: Please send payment for unpaid item

BRAND NEW IN BOX Apple iPhone 4G 16GB UNLOCKED PHONE
Item # : 28060968xxxx
End time: Dec-30-10 01:52:03 PST
Seller: 5star_wholesale
Case opened: Tuesday, Jan 04, 2011 17:00:27 PST
View purchased item

I didnt order any Iphone, and I didnt received any Iphone..please stay away from this company and avoid hassels.

Experienced person

Henry
"

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Verified
5/5

2011-01-06

"it was a good experience, but, hard to chose between so good variety accesories for my experia x10 sony ericson"

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Verified
2/5

2011-01-06

"prices are great but you pay for it if you ever have to deal with their customer service, its an absolute joke. They don't even read what you write to them they skim over it and find what the general problem is then send you this scripted response that doesn't help you at all. They sent me a HDMI cable on december 26th using UPS, UPS delivered it to my local USPS store on the morning of the 31st. It is now january 5th. That part in general is not their fault but now USPS can't locate my package which has been sitting in one of there facility's for 6 days (yes you heard right lol the same freaking place for 6 days). Now here is the problem eforcity gave me a UPS tracking number but UPS doesn't have it anymore so the only way USPS can locate it is through a USPS tracking number which eforcity will not provide me. So now i have no idea where or when this thing will be delivered and i could have just picked it up over a week ago but eforcity just doesn't care enough to help out. They actually responded telling me they dont have the tracking number and to call USPS when i had told them i already contacted USPS and they can't locate it without the tracking number. They showed no desire to help me pick up my package at all. But what got me the most was just their not reading my message and sending me BS responses. So basically you get what you pay for, pay a little more somewhere else people because its hard to be worse then eforcitys customer service. I wouldn't be surprised if their customer service reps were 5 years old and copying and pasting responses back to you off a cheat sheet haha."

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Verified
5/5

2011-01-04

"great products! great prices! I don't think I'll ever stop using them. "

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Verified
1/5

2010-12-31

"I purchased 4 different toners for my color laser printer, Oki C3600n.
When it was time for me to use one of the toners I purchased, I discovered that all of the eforcity toner was rejected by the printer because it was "not genuine".

I contacted eforcity to replace the ink, but because I was beyond the 30 day refund period they refused to consider my complaint. I am now left with 4 useless toners and am never using this website again!
"

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Verified
5/5

2010-12-28

"great price, items in stock, flexible payment options, fast shipping - had the item installed within 10 minutes of receipt"

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Verified
1/5

2010-12-27

"I have not receved a package orderd on 12/15 that I paid for express shipping. DHL claims they tendered the package to the USPS. The USPS has no way of tracking the package. eForcity advised me to contact USPS, as I did, but offered no other assistance.

I will update as this saga continues
"

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Verified
1/5

2010-12-24

"Eforcity's after sales service is worst !!!!! Once product is sold, the team will not even respond to any of your emails.
I would never refer any one to buy any product from eforcity....
I have ordered 5MP Webcam with mic. They asked me to download drivers from one site. Those drivers were corrupt and could not get installed on my system. I tried contacting customer service department 5-6 times but no any response from their side. That webcam is still with me which is of no use.
Will not order from eforcity again. TERRIBLE service!!
"

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Verified
5/5

2010-12-20

"this company is great they stick behind there product. very pleased doing business with them"

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Verified
1/5

2010-12-17

"Will not order from eforcity again. No status change at all and it has been 8 days (6 business days) since I placed my order. It appears my order hasn't even been processed yet? I've tried emailing eforcity twice and no response. TERRIBLE service!!"

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Verified
5/5

2010-12-16

"Digital Optical Audio TosLink Cable 12 feet. Appears to be top quality cable. Received in a timely manner."

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Verified
5/5

2010-12-08

"We have been using eForcity for about a year for various accessories for our home electronics. They always have fast service at VERY good prices and we ALWAYS get what was advertised on their site... not mismatched items like other sites we've ordered from."

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Verified
1/5

2010-12-07

"I ordered a Body Glove case and belt clip unit from eForCity.com for my Samsung Galaxy S cell phone. I received the item from this vendor, but it didn't fit my phone. I inquired about returning the item and they responded by advising me that I had to contact Body Glove. Of course, when I did so Body Glove said that I had to arrange for a refund/replacement from eForCity.com. Body Glove customer service was nice enough to give me the phone number for eForCity, but alas when you call the number and press 1 for customer service the message says there is no-one to take your call. I left two messages, but haven't received a response. There is no address or phone number on the eForCity web site, just an email address. So much for their 100% money back guarantee. I guess I'm lucky it was only a $23 item. Discover Card dispute services is my next option. What a hassle!"

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