"Order arrived quickly and well packaged. Hard drive working well so far."

"I ordered a hard drive from here after finding the best price online. It arrived 2 days later and was packed VERY well. I order hard drives all the time and 90% of merchants do not properly pack them. I can say that I am 100% satisfied with superbiz. I will definitely order from them in the future. "

"Bought a Samsung F3 1TB bare drive from superbiiz and it was a smooth transaction. Prompt email service for tracking and it was deliver on time. Will definitely shop here again."

"fast communication & fast shipping. securely protected & packaged. added to my favorites."

"Great product and price, well-packed, arrived quickly, nothing else need be said."

"Fast shipping; item arrives in good condition. All communication via email was prompt and customer service was very polite in their responses. "

"The key board and mouse were what I expected and work fine. The ITX evercase was listed as having a 5 1/4 external bay and an internal bay for 3.5 x2 but in reality it had 1 3.5 internal bay or a slim 5 1/4 bay only so you can either have a slim dvd drive or a 2.5 hd not both."

"I ordered a solid state 16gb SSD HD for my dell mini 9. The price was to good to be true, half that of other sites, They also had a $5.00 coupon code. I was not sure if this was gonna work,wondering if I lost my money, arrived in great time, installed in minutes and computer was back up and running. Dell wanted 240.00 for the same drive I paid $60.00 for here and that included shipping. Better be sure I book marked this website. Thanks!!!!!!!!!!!"

"My Samsung Spinpoint F3 HDD arrived on time and in perfect condition. It was well packaged in a small box, with plenty of foam and a protective plastic shell. Everything works great. Besides trying to fit it in my already stuffed case, it performs admirably, easily the fastest of my now 3 drives. If a sale like this comes around again, I'll be sure to grab at least one more."

"great site large selection little high prices overall good transaction "

"I purchased an ASRock Net-top ION 330-HT/B Atom Dual-Core 330/ 2GB/ 320GB/ DVDRW Barebone System(Black), w/ MCE Remote.

SuperBiz had a great price, which included a bundled wireless keyboard and mouse. I felt the value was excellent. I did call customer service with a question, and, SURPRISE: an informative person answered the phone. The product arrived on time and not damaged, and included everything I expected.

I had never heard of SuperBiiz before, but took the chance because the value was great. I was very happy.

I will definitely consider SuperBiiz for future similar purchases."

"I'm not sure what to say about my experience. I got the hard drive I ordered (Samsung HD204UI 2TB) but the box was badly damaged. I'll put a couple of links to pictures I took of it below.

The box was ripped open.
http://yfrog.com/ngsamsung2tb01damagej

The drive was packed badly.
http://yfrog.com/0ssamsung2tb03damagej

The drive worked but I'm worried about how long it will work. They should pack the hard drives much better than that. So I suppose my rating would be, they failed because of their packing.

EDIT: 10-27-2010

This is in response to the SuperBiiz comments about my review. I thank you for your offer to help me with the shipping company and the assurance the box was undamaged when it left your company. But if you read my review again you'll see my negative comment was about Your Packing.

If you look at the picture after the box was opened you should notice the packing was very poor allowing the hard drive to rattle around inside the box. The packing was definitely not sufficient to protect a hard drive from the normal shock given to them during shipment, not even addressing the terrible shipment stress my box got.

So my comment stands, please improve your packing and fill the box so a 2 Terabyte hard drive does not rattle around inside the box. If the hard drive had been packed properly the damage during the shipment to the box would have only pressed against the packing and not banged the hard drive around inside the box.

I see complaints about packing all the time in reviews and companies continue to not put enough packing in the box to protect the item during shipment. If it takes adding another 10 cents to the price for extra packing material then do it.

NOTE: Even if the hard drive had arrived without damage to the box the packing would have been insufficient because the hard drive would have banged around inside the box during shipment. Please check with any hard drive manufacturer if you question my comments about packing material. It is Your responsibility to pack items with sufficient packing material to protect them during shipment."

"Unexpectedly great customer service! I've ordered from SuperBiiz once before with no issues. This time, I experienced an authorization problem - and SuperBiiz worked with me to quickly resolve it. So, now I know there are real people working there! And they are helpful and friendly. This was even on a single item which they probably weren't making much money on. But they've gained a loyal customer!"

"I have been purchasing from Superbiiz for many years and I have never been disappointed. What stands out about buying products from them is there are no Limited quantities. Buy as many of the same item as you want, which is really great if you're purchasing for your business or a re-seller. That's why Superbiiz is on the top of my list for online retailers."

"I like SuperBiiz - fast delivery, good prices and generally good tech support. However on this product their description should have been clearer because I thought I would download the program using the product key they sent, but I had to be building a computer in order to use the product key. So I had to call Microsfot and spend a lot of time where they helped me and downloaded the software for me with a different product key, which really made me impressed with Micorosoft (believe it or not!) because otherwise I would have been S.O.L., due to Superbiiz's non-return policy. I called Superbiiz before I opened the software because I was concerned if it was the right product and they said, well, try it because it's not returnable anyway. So I think the product description needs to be clearer."