"I had a need for a very specific hard drive which very few vendors carried, eWiz was the one who appeared to have it in stock.
The drive turned out to be an OEM / distributor packaged drive and as such is boxed by the case. When the drive was shipped to me, it was not packaged securely.
The drive was put in a box too big for it with foam only underneath it, not above or around it. This smaller box was then put in a quite large box (on the bottom of the box) and then those air bladder packing material bags were placed above it and alongside it.
The smaller box slid around in the bigger box, and the drive bounce around in the smaller box. Completely inadequate packing for a hard drive.
When I talked to customer service and the RMA person, they insisted that if it just "spun" up and worked, that it would be fine. If I wanted to return it, I could, but would have to pay the shipping back and there was a 15% restocking fee.
When I asked about getting another one shipped savely to me, they said they could not ensure that the next one would be packed any differently. Though they assured me they ship everything securely -- even though they had previously agreed with me that the packing was inadequate.
"
"The purchasing at the store was good I am just not getting the technical support response from the products that I purchased."
"I ordered several computer parts to upgrade my system to a Duel Core. Everything arrived on time and very well rapped, great shopping experience, would recommend eWIZ to anyone needing upgrades or additions to their system.
Thanks again and looking forward to using your company in the future.
"
"priorety mail was $7 and it got here in 3 days, very good packaging, standard interface, thou I did find a deal on the site that didn't seem to be posted. $24 for 256MB of PC133 standard (not hi-den). which was by far the best deal out there.
They gave me tracking and offered insurance, and overall is a great company"
"Very reasonable prices. Good company. I found the cheapest price for windows media center 2005 with them."
"Great Price, fast shipping! I will do more business with these folks!"
"Ewiz is one the best site out to find reasonable prices on good equipment for computers."
"I was very happy with my purchase, eWiz had the the cheapest price with shipping for the case I bought. The case was shipped promptly, I received a tracking number, and it arrived on time. The box was packaged well, no complaints at all."
"eWiz has the best prices on cables anywhere and I have always received my orders from eWiz (cables or other item) very quickly. My order on April 25 shipped same day. Packing is always thorough and I've never received anything damaged. I recommend eWiz as a supplier to anyone looking for a reputable vendor for tech parts. Roseanne Murphy, Clear-Cut Technology Solutions, Los Angeles, CA"
"Quickly recieved, items worked perfect. Good prices!
Packaging was excessive, which is a good thing.
Pleasure"
"No problems. On time and product as promised!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Shipping was exceedingly fast and the hard drive works perfectly."
"Fast and simple. I order, I get it really fast problem free. What else do I need?
Great place to shop from."
"Everything worked out great. The RAM arrived a day earlier than I expected and so far has proved to be wonderful. I will definitely do business with eWiz again."
"eWiz did a good job of getting the package to me. It arrived safely and on the date indicated. It was the best price and everything works great. Good Job guys"