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Verified
5/5

2006-02-22

"If only you could switch to Fed-Ex shipping. UPS is too slow."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-02-21

"Good product at a great price. Delivery within promisted time frame. Happy with the transaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
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Being knowledgeable
N/A
Resolving problems
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Overall customer service
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-02-21

"Seller had the best price for the goods I wanted
Recieved the good in perfect condition.
Will buy from this seller again
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with

Verified
1/5

2006-02-20

"The hard drive I ordered was supposed to be new. It looked used when I got it (scraches on top, some dust on bottom). I have been emailing back and forth to ewiz asking for a replacement - the people who email me back say I have to contact Maxtor for an RMA even though the hard drive came from ewiz in less than perfect condition. I ran a diagnostic utility on this hard drive and it says its failing, and need to replace before data is lost. Ewiz knows I want a replacement, and as of today emails me back basically telling me they wont take responsibility for this. I will be taking action on this and will not be purchasing from ewiz again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-02-20

"Excellent service. Goods exactly as ordered. Price was very competitive. Will purchase again."

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Overall quality of the company
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Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy

Verified
5/5

2006-02-20

"Very fast delivery. Quality products. Great prices."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-02-19

"Excellent company to work with. The item shipped from California to Chicago within days and is in perfect condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
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Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2006-02-18

"I ordered a 3.6Ghz processor. The next day they sent me an email stating that their warehouse shipped the wrong part (THEIR MISTAKE). I had to wait for them to receive the wrong part they shipped before they would ship me the correct part. The process took 12 days. They shipped another part UPS overnight. The part they shipped is a 2.6Ghz processor. I am still waiting to hear back from them. It's been 3 weeks and they still don't have it right."

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Verified
4/5

2006-02-14

"The vendor is good, prices are good. Unfortunately, the NAS HDD that I picked did not suit me, but I'm hoping that return will be handled promptly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
N/A
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-02-14

"Very prompt shipping, phone support was superb, and The item came just as advertised. I would gladly do service with this company again."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services

Verified
5/5

2006-02-13

"I am very satisfied with my dealings with eWiz. I have made two separate purchases in January. eWiz quickly processes,ships my order and provides timely notifications. The items arrived very well packed and free of damage. I would purchase from them in the future."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with

Verified
5/5

2006-02-13

"I ordered a Toshiba Hard Drive(MK4006GAH) to replace my broken ipod HD, and I am very pleased. It came packed well and on time. I was initially concerned about ordering from ewiz simply because of their BBB(better business bureau) record which is, to say the least, not very good. But, my experience was good, and fears put to rest. I haven't dealt with their customer service because the product I ordered was in good shape upon arrival. So, I cannot comment on that. However, my experience this time was a positive one and I have no complaints."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
N/A
Is consumer focused
Is trustworthy

Verified
5/5

2006-02-13

"I'd prefer Fedex shipping, but reguardless it got here in a decent time and everything seems fine."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
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Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-02-13

"great service and absolutely lowest prices very easy product search for products"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-02-13

"Hard Drive arrived with good safe packaging. Shipping arrived on time as indicated by ewiz. ewiz has always satisfied and superseded my expectations in their products and their service. I hope that they keep doing what they do and they will have many satisfied customers like myself. Thanks ewiz!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A