"The product came in perfect condition, shipping was average but it was free so I can't complain. Everything worked out fine. Thank you!"

"Item showed as In Stock. I received an email asking for a wire or ebay auction for an "international order" even though the shipping address and idential credit card billing address were in the US. Then I was informed the item was not in stock, even though the website continued to say it was. I canceled the order. I do not recommend this vendor."

"I've been doing more and more business with SuperBiiz lately for the sole reason that their shipping rates are very reasonable and their packaging is second to none. I've received orders from a certain egg retailer that used to ship via FedEx Express Saver for free but now charges you for standard UPS Ground and their packaging practices are abysmal; weak cardboard box, your order on the floor of the box, fill the rest up with brown paper, seal with a single strip of cheap clear tape. Routinely my orders arrive at the door beaten, battered, and the tape has snapped loose in several places.

This is why I'm preferring SuperBiiz more and more... They believe in overkill on packaging! My typical order from SuperBiiz is jam-packed with air packs and my order riding in the *center* of the box. It also seems that no matter what the order, they use a good, sturdy grade cardboard box that's wrapped with two, thick plastic shipping straps. Keep up the awesome shipping policy guys and I'll keep doing business with you! Wish I could give SIX stars on shipping!"

"Good retailer and fair prices. Would definitely shop again."

"Excelent. Fast delivery. Great!"

"I purchased a graphics card from Superbiiz and have been very pleased with the experience and would recommend them to others. This was my first time dealing with the company, so I was not sure what to expect, but everything went very well. My product came well packaged and I liked seeing the hand written check marks on the packing slip showing they had verified the shipment as being correct before shipping. Overall 5/5."

"Service was excellent until I attempted to initiate an RMA ticket. Although the policy states a 30 day return policy and 15% restocking fee, I was still willing to try them out. Big mistake. Not only were they unwilling to honor their 30 day return policy, they REFUSED to accept ANY return due to the item having been opened for testing. When it was found that the device was incompatible with my current hardware configuration, I received this email:

Hello,

The RMA department has not authorized your return for refund request. Only
unopened packages and defective items sent back within thirty (30) days from
your invoice date may be returned for a refund. After thirty (30) days, you
may request for a repair/replacement RMA for defective items under warranty.

A "repair/replacement RMA" is a service that we extend to valued customers
who cannot qualify for DOA status. We do everything we can to convince the
vendor to issue the customer a repair or replacement of the same item. This
may be because the item is physically damaged, opened, non-refundable, not
defective, missing accessories, or past thirty (30) days from the Invoice
date. The processing time varies between vendors (some vendors process RMAs
faster than others). In all cases, SuperBiiz uses our leverage as a
preferred buyer to expedite and pay for all shipping costs to and from the
vendor as well as to the customer. This saves the customer money and the
hassle of doing things themselves and paying for the high shipping costs
associated with such a process.

Please respond if you would like to accept this service or refuse so you may
resolve the issue yourself by contacting the vendor directly. We respect
your decision and will process your request promptly. For more information
about our RMA procedure, please visit our website
(http://www.superbiiz.com/rma.php).

Sincerely,

RMA Department | SuperBiiz.com
****@****
Phone: ***-***-****
Fax: ***-***-****

I will not do any purchase of electronics hereafter for ALL SALE ARE FINAL despite what their policy might lead you to believe. Pay a bit more and stick to reputable companies who stand behind their policies and products."

"Great service! I plan on shopping here often. Prices are excellent."

"This Motherboard was such a bargain with all the features and add to that the fast shipping and follow up from Superbiz...great seller customer oriented. will use again..thanks"

"I purchased two Western Digital 3 TB "red" hard drives. The price was the lowest I could find on the Internet. I placed the order on 10/2 and specified UPS Ground shipping. Since the company seems to be in California, I expected the drives in a week or so. What a wonderful surprise that they arrived the next day!"

"Good seller, fast shipping, Motherboard works. Thanks!"

"I recently purchased an Intel motherboard at ewiz and the product came in perfect condition and factory sealed. It had everything inside and it worked perfectly right out of the box once I did a BIOS upgrade. I have shopped at ewiz/SuperBiz for years and highly recommned them."

"I get the deals here when they have free shipping, typically, or when the total price is still the best compared to other online dealers. Been buying here for years and never had a complaint. I think SB has a new warehouse in the Atlanta area because the last few orders have been delivered in about 2 days. It's been great and will cause me to buy from them even more. Solid store."

"Great motherboard. I don't understand why no one but Asrock came up with the idea of one board that will use AM2 or AM3 CPU's and at the same time use DDR2 memory or DDR3 memory. It's a great and working concept for all of my customers. Superbiiz delivers to me in 2 days for a very low cost, what else could I ask for. On a 1 to 10 scale I give them a 10 for sure."

"The order was complete shiped fast and was what I needed I will order again"