ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

4/5

2011-05-25

"Okay shipper, no way to login and change order. Shipping was a bit slower than predicted to Canada. Calling customer service was good, got an agent right away. However, the agent gave me incorrect information saying that back-ordered items would be shipped at a later date. However, the entire order waited until everything was in stock. Which as quotes as 5-6 weeks via an automated e-mail. However, less than 2 weeks later the entire order shipped out. Overall, an okay company to deal with."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-10

"Excellent service both on the ordering through the web, and especially on the shipping. 3 business days for standard (5-7 days) shipping from California to Ottawa, Canada!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-05-08

"I was disappointed to find out that the glasses (Noyz Golf) were stocked out but I still decided to order them. Hopefully it doesn't take 5 weeks, which is what I was told in a follow up email. I am glad you at least gave me a timeline rather than keeping me in the dark and I appreciate being given the option to choose a different style if I don't want to wait that long. The website is fairly straightforward although it does appear that you have a million "deals" going on."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-21

"Great, easy to use website. Good product details to make the right choice along with excellent selection and prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-29

"I love e-Rudy!

They are currently out of stock on a few of my items, but I can't wait til my order arrives!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-22

"I ordered my gear deal and it came to ny in a little over a week
The glasses are great and the free lenses and gear make it a great buy for the money.
Customer service was great with a price match and unfortunately informing me i could not pay with my discover card.$300 sale lost!(new card,wanted to gain cash back bonus!)
Overall this site is awesome!
Hope they take Disc. cards soon.
I will order again when my visa card is paid off.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-09

"i Love e-rudy web i but 3 helmets 2 sterling and 1 zuma thanks e-rudy nice price and im happy ready to ride and my cannondale"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-03-09

"I bought a pair of replacement lenses for a rudy project sunglasses for biking. I love their projects, but the website is veery challenging to navigate! Hard to find what I was looking for. Lots of links to various Rudy Project sites (intl, USA, etc.)

But I love the quality products, so I came back to buy more.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-09

"I bought a great helmet at e-Rudy.com Sterling/white.
The process was a plus and the shipping very fast, I definetly buy at e-Rudy in the future
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-03-04

"The site is a little sluggish as it renders the first time. Otherwise, it's pretty easy to find things, given all the categorization.

The comain is a bit odd for Project Rude (e-rudy.com).

The top menu, while easy to use, looks a little dated.

When looking at a bargain item, instead of showing more about the item, it automatically puts it in the shopping cart. It would be nice to have the option of seeing details about the item.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-04

"Great Helmet. Very confy. Great deal"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-02-25

"I placed an order with e-Rudy for a gear deal and a helmet. I ran into a couple of small problems. First every pair of glasses I put into the shoping cart showed up as out of stock. The second was that I couldn't find a size chart for their helmets. Both problems were quickly resolved by a phone call to the customer service department. The staff was very freindly and very helpfull.
I was told that all glasses ordered in the gear bundle show out of stock because the frames are selected seperate from the lenses. That makes them a custom order. They don't stock custom orders. They had all of the components in stock and would assemble them when the order was placed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-02-18

"Greet website. I wish it would show a date of when out of stock items are back in stock. Also, there needs to be the option to remove specific items from the shopping cart. Right now, you have to empty the entire cart to remove one thing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-11

"This was my second time to order from e-Rudy and I must admit it will not be my last. They offer quality products at reasonable prices. I would recommend the package deals as these are the best for saving money. Also the daily discount deals are great, plan on ordering a new helmet in the near future after reading there product reviews. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-22

"The tri suitsi purchased worked great and certainly standout with their distinctive coloring. Rudyis a bit over the top (Rudy logos everywhere on them), but they certainly help my family pick me out in the bunch. Good product and great customer service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A