"In the process of dealing with multiple agents to place our order, the specifics got muddled. As a result, all of the pencils initially shipped to us for our Summer Reading Club were purple, rather than assorted colors.
Of course, many, many children like purple (and the color pink the pencils turn in their hot little hands), but there are definitely some who would prefer green or red or blue. This year, we were afraid they would all be stuck with purple,
BUT! Customer Service Representative, Julie, and our own Sales Representative, Burt, came to the rescue and had a new shipment printed up. Happiness all around!
Julie and Burt demonstrated true concern for the results of a misunderstanding and went the extra mile to make things right. I am very impressed by their commitment to customer satisfaction. Bravo, ePromos!"
"Unique product that proved to be a big hit to our potential clients. "
"ePromos professional, courteous & patient staff are the bomb! From start to finished product an absolutely enjoyable experience. Thanks Thanks for all y'all do!! "
"Angie and Jackie were amazing. It was a long process from beginning to end and they made sure that I had everything I needed. Their response time was unreal, always within a couple of hours, and were even able to help speed up the process to ensure that I got the products when I needed them. They are both true professionals and I will work with them again in the future. "
"Loved my first order and needed to repeat rather quickly! Sent an email, got a response the same day, reviewed my order and provided payment. The whole reorder process took about 20 minutes total - amazing!"
"epromos gave great service support and very timely delivery of my products."
"Working with Deb at ePromos was a delight. Great customer service and wonderful product. We were very impressed with what we ordered and how quickly they arrived! "
"We were looking for something different for Employee Appreciation for 3 months no accidents at our mfg plant, instead of the usual pizza and wing party. We opted for lunch bags, of which most people can utilize. For starters there is a very wide range to pick from and just about every color you can imagine! Price range will fit ANY budget. My consultant is very knowledgeable, courteous and full of suggestions. This was a great help!! My order was processed quickly and was delivered earlier than expected. When I went to look over the lunch bag we picked and our logo placed on it, it looked sharp and quality was good. I look forward to working with ePromo's again. "
"Neil S and Angie P are both extremely helpful, responsive, courteous and take extra steps to ensure my promo items are deliverable when I need them. The product quality is great and gets wonderful feedback from our own clientele. "
"Fast and organized service.
Friendly staff with availability.
Fantastic selection and production.
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"We are very pleased with these promotional pens and would certainly order more in the future. "
"The dog poop bag dispensers are a great hit with our dog park patrons."
"I dealt with Amy Daniels, and her service from beginning to end was exemplary. She was extremely helpful, courteous, and expressed kindness and service throughout. The product was great and at a great price. I will definitely look to use epromos again in the future due to my experience with this company."
"We purchased pens and notebooks. The staff was wonderful to work with and the items are very nice. I'd definitely buy again. "
"Their items were of solid quality and they worked quickly with me to make sure we met our short deadline. I'm very happy to work with them again."