"We have been pleasantly surprised with every order! The quality of the products is great and the ease of ordering is amazing! "
"Nick was great. Took my order, assisted in getting me a custom number completed. The design team NAILED my concept and the order arrived with just over a week to spare. The custom full color Laser Rush masks were a smash hit! Thanks, Nick!"
"I have to admit that the customer service and reply time is great but I did run into quite some hiccups through the process with this company. I did order during the COVID19 Pandemic as well as ordering an essential item (hand sanitizer) for that time. I, therefore, knew that they had limited quantities of the item I'd like to order. I placed my order on 6/1 with the reassurance that my order would arrive 7/5. I checked in a few times throughout the month with speedy responses, then was notified they were slightly delayed and it would arrive 7/10 instead... okay not that big of a deal as the world was is in a crazy time.... unfortunately my ORDER DIDNT EVENT ARRIVE UNTIL 8/5, ONE MONTH LATE. Once I took a look at the product I was even more bummed because the quality was so not as expected... the custom sticker on the bottles was sm called than the design proof I approved and was not even placed on straight and some were even on upside-down?!
With this all in mind, I will be taking my business elsewhere. "
"My questions were answered quickly and clearly! I appreciated the communication throughout the process. The product was exactly as I expected too."
"I ordered some custom face masks, Stella was did a wonderful job communicating with me and answering my questions. I was pleased with how the masks turned out. "
"Gregory Hill was my contact. He called me and helped me pick out the right products and helped me customize my logo for the different types of printing. Everything turned out so well that I actually ordered more things that I was originally planning. Prices were reasonable and I’ll be back with my next event"
"Quick and fast turnaround "
"Products delivered in a very timely manner. Order was exact."
"Ty was great and very easy to work with on my design. I would highly recommend using Promo Direct with any project! Received my order early and it was perfect. Even better than the initial proof! "
"Jenni was so good. Nice, explained everything and kept us up to date. Do not ever, ever let her go and give her a raise.
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"Ordered a gadget-y item for my son to hand out to friends at his graduation party last weekend -- the carabiner/bottleopener tool. Customized it with his name and a fun logo, and he was thrilled to hand them out as mementos to his college bound friends. Allene was communicative, responsive and flexible to our request and back and forth final modifications. The item shipped in a timely fashion. I was surprised at the attention we got, and very pleased. Nice job Allene and Team!"
"All went well with our order "
"We got what we ordered. Good product a fair price. "
"We had a wonderful experience from start to finish - timely, professional with the personalized duffle bags arriving by our deadline. We are looking forward to being a repeat customer!!"
"They can find anything we are asking for and the pricing fits our budget"