"We had a mishap during our first order and was unhappy with the pens (yet unable to return). We got a full refund after explaining the situation and went on to purchase another 250 pens. Mark Sasse was our representative and he was amazing at being communicative, quickly responding and very helpful. I highly recommend this company for your promotional needs!
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"When I received the pens I order I would have to said that at least 50% or more were not completely put together. My employees had to put the together and several have missing pieces. NOT HAPPY!!!"
"I was looking into purchasing some sanitizing wipes for my client's travel bags and saw that ePromos has them as a good price. I started my order but didn't complete it when I was contacted by a representative. I had a couple of questions that were answered so I completed my order. My items arrived quickly and I am happy with my purchase. "
"I needed these items for my event, and even though things in the world are so delayed with the Virus, Stephen made it happen!!!
All of my items were great quality, exactly how I custom ordered them, and delivered right in time! I can not say enough good things about this company, I am very happy with everything, thank you so much!"
"Chris McMaster was a pleasure to work with, excellent customer service, and my product quality is better than I excepted. Thanks ePromos!"
"We ordered masks in bulk with our logo on it and are very pleased with the product! Courtney is awesome to work with & I love that she actually called me to see if we liked the masks and if everything went well! Great customer service!"
"Chandrell provided excellent customer service "
"This our fourth reorder with ePromo. Once we made the order it was quickly set-up, approved and aid for online. The price was VERY economical and shipping was super quick"
"I had a great experience with the Brand Consultant Stella Jung. She was extremely helpful and once we figured out what we wanted production and shipping was surprisingly fast , even through the pandemic. We can't wait to hear our customers feedback on our first aid kits but our feedback fore promos is that they did a great job! Hopefully we can continue buying from them in the future. "
"Stephen took my call directly, and was a pro the whole way through. A seemingly impossible task he made it get to us on time, per our instructions, and made my bosses very happy. Perfect service.
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"outstanding service,friendly, helpful"
"Stella is an amazing Customer Service Rep and is extremely fast to respond. We also love our ePromos products so far! Great value."
"Professional, responsive, targeted offerings to my needs, immediate action to a problem, good pricing...what more could you want?"
"It took a while to fulfill the order but I was happy with the end result."
"always a pleasure working with e-promos. Staff is educated about the catalog and provide excellent customer service throughout the ordering process."