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Verified
1/5

2006-07-10

"It has been over 3 weeks since they have charged my card and still no product. There is no tracking number. I have called support daily to get information and none has been supplied. At one point I was even given the name and contact information for the distributor of the product I ordered as if it was my job to track down the order. I have been told numerous times that I would recieve a call back and that was never followed through with. My emails have gone completely unanswered. I advise anyone to go elsewhere as this has been the worst company I've ever had to deal with. I have now successfuly, after 3 attempts, canceled my order and will not be returning to this vendor."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2006-07-07

"Stay far away from this store! I ordered a keyboard in Feb '06 - it was defective when I received it. I had to mail it back at my own expense. They did not ship replacement until they received my return. I received the replacement in April '06! Even worse, it was also defective! Several of the keys did not work, same as the original problem.
I got another RMA and requested a refund. After a few weeks - nothing. I sent an email and they told me they were short staffed, so I said 'No problem'. Now it's July, they have not responded to my last 2 emails and I cannot get hold of them on the phone.
"

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Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges

Verified
1/5

2006-07-05

"I sent this seller payment via PayPal, in accordance with the seller's instructions on June 3. The payment cleared my bank on June 7. I have not received the merchandise I ordered and have received no response from the seller to any of my emails. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
N/A
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
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Being easy to reach
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Overall customer service
Customer service making decisions on their own
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Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-06-30

"Deliver was prompt and as promised. I am well pleased with hte purchase experience. Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
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Overall customer service
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Verified
1/5

2006-06-28

"I will never purchase from this company again.My credit card was charged for my order within moments of placing the order and I have not been able to contact anyone from this company since. They took the money and are refusing to supply the merchandise or even acknowledge the order, other than to get paid.I am very disappointed.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
4/5

2006-06-28

"I finally received my order yesterday. For some reason they did not ship it right away. I called last week Wednesday to find out that my order had not yet shipped (not sure why). This was three business days after I placed the order. In any case, they were able to get it shipped that day, and it took 4 business days to reach me."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Verified
3/5

2006-06-13

"I ordered a sound card on June 2nd, and my order status says "SHIPPED - DROP SHIP ; WAIT FOR TRACKING NO." and as of today (June 13th!) I've never recieved a tracking # or the item in question. I've emailed etech4sale FOUR times about it, to every appropriate email address, and have recieved nary a peep from them. However, when I called their 800 number the customer service was excellent, and I recieved a tracking number quickly. Being that this is a WEBSITE on the INTERNET, email should be responded to in a timely manner. My package was sent 4 days after I ordered, which isn't too bad I suppose. They really should email tracking numbers to customers, though! Otherwise you have no idea where your purchase is! I originally had a pretty bad review on here but due to the 800 #'s service being good and that my package was actually delivered reasonably quickly I've upgraded it to somewhat satisfied
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being easy to reach
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service resolving problems
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5/5

2006-06-08

"There was a problem with the Price that was lower than what Etech4sale.com paid for the speakers. Even though they lost a little money they have a customer for life. A special Thank to Louis who really made me feel like customers do come first. I highly recommend, check out these guys first before you go anywhere else.... You won't be disappointed...Again thanks to all that work at 4Etech4sale.com


Robert Perez
PCS
CEO
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-06-08

"Memory for an HP printer. Works very well. Have experienced no issues related to the product. Order was processed quickly."

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Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2006-06-08

"It´s easy to buy at etech4sale. You find almost computer product at best price. I´m received notices from they as soon as order is placed. easy payment."

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Verified
4/5

2006-06-07

"This order took a little longer to ship than expected but overall I was pleased with your company and would not hesitate in making another purchase."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Resolving problems
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Being trustworthy
N/A
Being knowledgeable
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Being easy to reach
N/A
Overall customer service
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Verified
5/5

2006-06-07

"great computer. Can't wait to receive it. Brad F. ***-***-****"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
4/5

2006-06-07

"I got a wrong stick of memory but it was exchanged without a problem and very fast. Overall I'm happy with my experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-06-07

"2 excellent refurbished products, shipped rightaway. They were all in perfect condition. Excellent transaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2006-06-07

"I am a school teacher at local academy and I have been buying computer products from E-TECH4SALE for about two years and I have not ever had any problums with any product I have purchased.
I have bought hard drives, memory stick, DVD recorders cd drives and many other computer products.There service and staff are wonderful people to work with,if you have any questions they are ready to help you in any way possible.
I would give this company and thire products an
A+.
I would recommand there equipment and products any time and I will continue to purchase all my needs from them. Leonard Lucero
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site