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Product & services pricing
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Verified
5/5

2006-06-06

"I happened upon this company while searching for a part for my laptop. I hadn't heard of them before, but their price was the best, so I thought I would give them a try. I am quite pleased with how the order was processed and shipped promptly. I will very likely be a repeat customer! "

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Verified
5/5

2006-06-06

"Purchased a memeory stick. Order confirmation and shipping very timely - received my merchandise in less than a week. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Resolving problems
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Making decisions on their own
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Verified
5/5

2006-06-06

"I purchased a 40GB harddrive to backup some important files from my computer and to use as extra storage. I have had previous experiences with online tech companies where the shipment would take longer than expected, or wouldn't look like what I ordered. But I have to say that everything with eTech was perfect. The price was really low for the product I received. It has been working flawlessly. And on top of it all their shipment arrived very quickly. With this level of service there is no doubt they are one of the internet stores for affordable computer hardware."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
N/A
Resolving problems
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Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Web site being easy to use

esu
Verified
1/5

2006-06-05

"Ordered a hard drive from eTech4sale.com on May 12th, three weeks and three days ago. When calling for a shipping update/status I only get voice mail or "voice mail box full" messages. I've been trying to reach a real person all day without success or a call back."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
Being trustworthy
N/A
Overall customer service
Customer service being knowledgeable
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Customer service resolving problems
Customer service being easy to reach
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Customer service making decisions on their own
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Verified
5/5

2006-06-02

"Super fast shippment - Great Company - But VERY hard to get into the customer service at times..."

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
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Customer service being easy to reach
Product Returns/Refunds/Exchanges

1/5

2006-05-30

"Purchased a power supply for my laptop. Checked order next day and found it was missing. Confimatione mail is still in the system. I called and they told me they lost my order in the system. I would stay clear of this merchant at all cost. They didnt even care to ask me if i wanted to re-order the power supply."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
2/5

2006-05-23

"Ordered Dell 4241N CDRW/DVD Combo Drive for Dell Inspiron 8200. It was advertised as new. But the product I received was definitely not new. It was very much scrached and beaten up. One other vendor's price was $5.00 lower than etech4sale.com but it was specified as refurbished, so I went for etech4sale.com. The drive worked so I decided to just take it but it left me a bit bitter. You shouldn't sell used product as new."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Overall technical support
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Being easy to reach
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Resolving problems
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Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Overall web site
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Speed of web site
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Web site being easy to use

Verified
1/5

2006-05-18

"We ordered several monitors from etech4sale.com that were to be in grade A condition, however when received many of them were not. Even though the response from the vendor was timely and they have thus far sent replacements the reliability of what was ordered is not there and therefore we will not make any more purchases from them. Too much hassle."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-05-06

"Sales associate was very helpful over the phone. Very quick delivery. Contents delivered successfully. Thanks so much!"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges

Verified
5/5

2006-04-19

"Excellent service, and prompt delivery. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges

Verified
5/5

2006-04-07

"Product arrived in good shape, was as expected, and best of all it worked. "

Detailed Review Benchmark + -
Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
3/5

2006-03-23

"Upfront, the order went terribly: items were shipped to another user & vice-versa.

Afterwards: Tracy was wonderful to deal with in correcting the situation in getting our drives to us overnite. ****@****
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support

Verified
5/5

2006-03-21

"Etech4sale Customer Serive was very prompt to advise me that the cables ordered were not in stock but would take a few more days. They called when items were ready to be picked up at local facility. Suggested to a colleague and was very pleased with purchase of Notebook RAM. Highly Recommend. Prices are very low and quality is great. Will be doing business with again very soon."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-03-20

"one day in Univesity the palm of my brother was stolen,in nearest date of my brother birthdate, we want sorprice him with a new palm, we chosse a Palm m505, and this website ofer to us a best price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2006-03-20

"ETech4Sale was an incredibly easy company to order from. In fact, I had to call twice to place my order - the first time I was interrupted and had to hang up - the salespeople I spoke with were very helpful, and my order arrived quickly. I was extremely happy with my service. Thanks!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
N/A
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
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Being easy to reach
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Resolving problems
N/A
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service resolving problems
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Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use