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Product & services pricing
3.99/5
Chance of future purchase:
4.04/5
Shipping & packaging:
4.01/5
Customer service:
3.84/5
Return/Replacement policy:
3.76/5

Verified
5/5

2024-12-02

great quality, great customer service

"Very happy with the quality of the wire kit, customer service and fast shipping"


Verified
5/5

2024-12-02

Very reliable and speedy shipping. Highly recommended.

"Found parts easily with competitive pricing. Reliable vendor. "

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Verified
5/5

2024-12-02

Great

"great to deal with. Will order more stuff if needed."

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Verified
3/5

2024-12-01

"I don't like that you charge for shipping. I would buy more from you if you had free shipping."

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Verified
5/5

2024-12-01

Great towing hitch

"Perfect fit fast shipping "


Verified
5/5

2024-12-01

Fast

"They delivered as expected."


Verified
5/5

2024-12-01

Good price, good product, delivery as expected!

"Good experience, as I found that the vehicle I bought wasn't the one fotlr me, they made it easy to return the unused hitch!"


Verified
4/5

2024-12-01

Hops

"Have used ET twice and both times have been great."

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Verified
5/5

2024-12-01

"Fast delivery, great pics and videos of installed products "

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Verified
3/5

2024-12-01

Video did not show enough

"The installation video missed to show how hard it was to install the hitch above the tail pipe, very disappointing "

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Verified
5/5

2024-12-01

5th wheel hitch

"Excellent product and quick delivery!"

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Verified
5/5

2024-12-01

Part arrived in a timely manner.

"Parts arrived and fit perfectly. "

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Verified
5/5

2024-11-30

Trailer is SOLID

"As always, Etrailer delivered a wonderful product on time and exactly as described."


Verified
3/5

2024-11-30

Right chains, wrong advice.

"etrailer had the right chains but didn't know it. I wanted Titan ladder tire chains, Type S, Twist Link, size 225/60 R17, normal Subaru Crosstrek size designated on the tire. Both etrailer and Titan Chain said TC1138 chains. I bought 1 set but they didn't fit ... 2" too short for the circumference of my tires. I returned them and asked if I could get the next size larger. etrailer said "NO, that's the listed size, you need to purchase Konig diamond pattern chains" at 4 times the cost and not as good traction. I looked on their website and found, after about a 5 min. search, the next larger size in Titan chains and purchased 2 sets. They fit perfectly! etrailer doesn't know their product and Titan Chain doesn't know their sizing. In this case, 2 Wrongs make a Right. I am somewhat satisfied and somewhat bewildered. I thought etrailer was better than that."

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Verified
4/5

2024-11-30

Satisfied

"Easy, no problems. Working with professionals."

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