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Product & services pricing
3.97/5
Chance of future purchase:
4.03/5
Shipping & packaging:
3.99/5
Customer service:
3.81/5
Return/Replacement policy:
3.75/5

Verified
5/5

2024-11-12

Excellent service as always

"Needed a black tank rubber connector to drain valve they had the size I needed better made then original always check with etrailer when I need parts you never know if they carry it"

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Verified
5/5

2024-11-12

Great Information

"Easy to select the correct hitch by vehicle. I bought for two different vehicles. The videos were great for showing how to install and tools needed. The only thing about the install video, it showed using a fishing line for each bolt and the kit only came with one and that makes it more difficult to install."

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Verified
5/5

2024-11-12

Perfect fit

"This was the exact handle that I needed for my Equalizer weight distribution hitch."

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Verified
5/5

2024-11-12

Correct fitment & super fast shipping, what more could one want

"Correct fitment & super fast shipping, what more could one want? O yeah, their price was actually lower than Amazon, plus free shipping."

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Verified
5/5

2024-11-12

Knowledge is power!

"Initially, I purchased the wrong part because I wasn't aware of the differences between brands. After speaking with customer service, they explained the differences and helped us get the correct part with their knowledge. These guys know their business well!"

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Verified
5/5

2024-11-12

Great price and fast delivery!

"Ordered for a great price and received in a short time. "

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Verified
5/5

2024-11-12

Buenos productos

"He comprado suspensión, guardafangos, acople para mi trailer y los productos han sido de muy buena calidad, excelente tiempo de entrega y embalaje."

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Verified
5/5

2024-11-12

JT Strong Arms

"Placed my order via their website. I ordered our replacement parts for our fifth wheel. They got delivered in a timely matter, due to the fact that we had a camping trip scheduled for the following week. Got our parts and I was able to put them on and get our fifth wheel ready."

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Verified
5/5

2024-11-12

A pleasure as usual.

"Like the stellar 5 star company that they are. Everything arrived on time and exactly what I ordered.
Always a pleasure.
"

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Verified
5/5

2024-11-12

Great product, easy install, quick delivery

"Great product, easy install, quick delivery
"

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Verified
5/5

2024-11-11

I will keep coming back to etrailer

"I received my bike rack and the box had been destroyed in transit. There were several missing parts as a result. One easy call to customer service and I was speaking with a real person. I was then sent a replacement via priority mail with no questions asked. This is my third purchase from this company and I have been pleased each time. I wish more companies would treat their customers like etrailer has treated me. "

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Verified
5/5

2024-11-11

Good service

"Good service, excellent product, delivered on time. "

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Verified
5/5

2024-11-11

Great service

"Great service answering my question so I was sure the item was correct for my needs before I ordered it."


Verified
5/5

2024-11-11

Order

"Got what I ordered and on time"


Verified
5/5

2024-11-11

GREAT PRODUCT INFORMATION

"This is one of those purchases where you need to buy from a company that knows what they're doing... that provides enough information about what you are looking for, so you can be sure it is the right product. They are obviously experts, the part fit perfectly, and the problem was easily solved."

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