"Fantastic place to buy electronics.
I bought a stereo component from them, ordered on Tuesday at 1pm, shipped same day delivered on Thursday, can't beat that. On top of the quick service, the item came DOUBLE boxed for protection, something other internet sites should start doing.
Now I know where ALL future stereo equipment purchases will be made, as long as they carry what I'm looking for. And they carry a good selection of the better brands of audio equipment, not just the same mass market crap that most sites sell."
"I found Etronics to be professional and extremely fast! I ordered the system and received a shipping confirmation that same day. They also have a diverse selection of products. Great place to buy personal electronics."
"I was led to ur site from other website that matches the prices, and it says, (free shipment), but when I made the order from ur site, i was charged for shiping.
but anyway, I got what I want, and I am satsfied."
"Pros: Pretty good price on item; VERY good price on shpping (much lower than similar sites, especially for fast shipping); they were quick to ship the item after I placed the order.
Cons: The information about the item wasn't quite as complete as I would have liked (for ex: warranty info & list of everything included with item); although I chose "2nd day" shipping via DHL, the estimated arrival date is June 6th (purchase made June 1st!)"
"I odered an indash dvd player from this place on the May 26th, 2005. I did some extra homework on the player I ordered and found that the player didn't have all the features I really wanted so I canceled the order. (keep in mind they never asked me for identity verification) My credit card now had a authorization hold on it for the canceled dvd player.
Fast forward to the next day. I had all intentions of give this company my money I didn't cancel the first order to be an @$$. I ordered a higher end dvd player with all the features I wanted. This was Friday morning. They requested that I scan my card and my drivers license to verify my identity because the credit card was not issued in the US. Did that and was told right away that everything is in order and the item would ship out right away.
Four days later, item still not shipped (even tho they had enough time to ship friday morning). I emailed their services department about it and they replied back and said that "the manufacturer is slow in getting the item to them". But on the website it said that the item is IN STOCK.
I emailed them back told them to cancel my order. Now they also have an authorization hold on my credit card for the second order also even tho they very well knew that the item was not in stock. Now I have to wait 10 days to have the money credited back to my account for the first AND the second order (even tho they never asked me for credentials for the first order).
I will never deal with this company again. I think it's bad business practice to place a hold on people's money when they know they don't have the product in stock.
Only reason I ordered from them was because of their high rating on this site. :(
VERY DISAPPOINTED"
"I was nervous to buy from here, first time making a big purchace online! I looked around and they had the item i was looking for at the cheapest price. even lower than ebay!!! I am so glad i found this site!! their shipping was SUPER FAST!!!! recieved it the day after i ordered it!!!! can you believe that??? thanks ETRONICS!!!"
"Excellent experience. Fast delivery. Item as advertized."
"I am a very frequent traveller. I ordered this Garmin Quest to help with travels after being with others that have it. I ordered on one day with a very straightforward order form online. I had the article delivered via regular ground delivery, the very next day. This was an incredible experience for someone that orders online often. I would buy from them at every opportunity and the Garmin Quest is an incredible travel companion."
"Etronics website is fast and efficient. I found the item I was looking for very quickly and they had the best price I could find on the internet. The order shipped the same day I placed it! I will definitely be back..."
"Outstanding service and exceptionally responsive with the best prices on authentic gear! Ordered two sets of car speakers on May 25th and the items arrived on the afternoon of May 26th. My first stop will always be etronics in the future!"
"On March 28th of 2005, I placed an order with http://www.etronics.com for 2 Technics SL-1210M5G turntables because their price was unbeatable at $479/ea! That was at least $150 less than any other site I was able to find.
Apparently, http://www.resellerratings.com lists Etronics as being a reputable, dependable company, however it is now May 25th of 2005 and I still DO NOT have my turntables : ( At the time I placed my order, the tables were out of stock, but the representative I spoke with on the phone said that the item would be stocked and shipped in approximately 5-7 business days. Since then, I have checked my order status 2-3 times a week and when I inquire as to when it might be shipped, I recieve the SAME message every time:
"We apologize for the inconvenience, but we have unexpectedly and
temporarily run out of the Technics SL-1210M5G Direct Drive Turntable **
Black** you ordered. However, it is expected to be back in stock in the
next 7-10 business days, and will be shipped to you as soon as it
arrives.
2 days ago(May 23rd-2005), I was browsing their website after checking my order status(again!) and I noticed that the items I ordered were listed as being IN STOCK. I was temporarily excited, thinking that perhaps I might recieve the items I had waited months for. After seeing that my order status was still in the "processing" phase, I immediately contacted the company about this matter. I should not have been suprised to see the same reply that I have recieved many times prior to this day. On the 24th, the item was once again listed as out of stock, so I am cancelling my order and paying just a little more money to another vendor, for the purpose of QUALITY customer service and PROMPT shipment. This was the absolute worst online purchasing procedure I have ever undergone and I would NOT recommend Etronics to anyone at all. 5-25-05"
"Good company. Ordered many other products from them."
"I've made several substantial purchases from etronics.com., and I have always been very pleased. Competitive prices, accurate website information (i.e. item availability, shipping terms and date, accessibility of website, etc.), and purchase satisfaction have been of excellent quality. I have shopped by catalogue, mail order, and online, for over 30 years. I buy a good number of quality audio/visual electronics, so I have a fairly wide sample to base on which to base my opinion. I rate etronics among my best buying experiences. I would recommend them highly."
"Etronics was on time and delivered the best price on the web. I will definitely use them again."
"Website was very user friendly and the information was acurate. Ordering was fast and easy. My order was shipped out the next day and arived anly a few days later in good working order. i am very pleased witht the experience."