"Quick and painless. The frames arrived in perfect condition as described on the expected delivery day. Excellent communication from eyeglasses.com staff."

"Site was easy to navigate and informative. Very good selection of product. Customer service was satisfactory. Item was delivered promptly."

"My overall experience with eyeglasses.com was very good. Their site is well designed and easy to use and I was able to find a style of glasses I had in mind but had been unable to find."

"Fine, I think the frames look great but I have to wait till I get them back with new lenses in them."

"Bought two frames from eyeglasses.com as it is hard to evaluate frames on the internet. I was very pleased with one and did not like the other. I returned the fram and was given a complete credit for my purchase. My Dr is installing lens in the other frame and I like those very well."

"I got what i needed. Their website was easy to operate, and place my order with."

"I have ordered my glasses exclusively from eyeglasses.com for many years—the quality and service have been exceptional. I highly recommend them!"

"Wow, I was really hesitant to order eyeglasses online but I seriously love eyeglasses.com and have been telling everyone to order from there. I spoke by phone with a customer service rep in Pittsfield, Mass. who was so friendly and easy to get hold of. (I wanted to talk to a live person to get a sense of whether this was a legit business). I couldn't believe how quick the turnaround was. I can't believe I have been living so long without anti-glare lenses, they made a huge difference and how can you beat $79?! I already ordered a second pair nice I could afford two pairs at the price a boutique wanted for one.
I did a lot of online research before ordering. There is no reason to pay so much for prescription lenses at a boutique - all they do is take them out of a box and pop them in your frames."

"I am very pleased with the speed of service and quality of the lenses installed in my glasses. I had a few questions before placing my order and was impressed with the quick and detailed responses from customer service. I would order again from eyeglasses.com without hesitation.

Regards,

Eric"

"Decent shipping time and product arrived as advertised."

"I have not recvd them yet"

"excellent. they had the frames i have been looking for. only they seem to be the only retailer that has Kala frames. thanks."

"Great service. Great product. I emailed a correction to my order; their customer service replied back immediately. The glasses came faster than anticipated. Of course, the frames are of top notch quality and they included an extra set of lenses -- totally unexpected.

Your ResellerRatings.com survey box,(what I am typing in right now)does not accept pasted text. Without a spell check this is a bit annoying."

"Not so good. When I made the order on September 1, the glasses were listed as "In Stock". I got an email on September 4, that the glasses had now been put on "back order" of 1 - 2 weeks. It is now September 15 and I STILL DON'T HAVE THE FREAKING EYEGLASS FRAMES!!!!! I'm ANGRY because my husband, who needs the frames, needs them for work and is having trouble putting the shields on over the tape that is holding his present pair together. I hear about it several times a day on a daily basis. I'm getting tired of waiting. Get them here ASAP!!!!"

"It was a very good and relatively quick experience.
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