"I have made two purchases from eyeglasses.com. One complete pair of lenses and frames, one pair of replacement lenses in my existing frames. Both orders were filled quickly and exceeded my expectations for quality and speed of delivery. My only concern was too little information on how to send in my existing frames for lens replacement. I have a home office so I was able to make copies of my prescription and include every bit of information I could think of to ensure my frames were matched with my order. Perhaps eyeglasses.com could include a form to be filled out and sent with the frames. This would allay any concerns regarding order fulfillment."
"good product and shipping good."
"very helpful and fast delivery,thank you."
"I have now ordered three pairs of prescription glasses from eyeglasses.com and I must say that I have been very pleased with the quality of my lenses and frames, as well as with the customer service I have received. In fact, I find that the selection of frames on the site is vastly better than that of any of the optometric centers in my community. On my most recent purchase I had one local optician tell me that the particular frames I was looking for simply did not exist in the dimensions I required, but that same day I found them online at eyeglasses.com. Go figure.
Hey guys. Keep up the good work! With any luck you'll soon put all the the brick and morter shops out of business."
"EXCELLENT SERVICE FROM START TO FINISH."
"So this was my first time ordering glasses online. To say I was nervous is an understatement. However, several things about the experience of ordering my glasses on eyeglasses.com were surprising. I was glad to find the model of glasses I was looking for (I had gone shopping for the pair I wanted at a local eyeglass store and then found it online)-even though several other sites didn't have the model I was looking for. Next, I was surprised that when I had a question and called, there was a HUMAN BEING to talk to! And she was nice! And super-helpful! Finally, my glasses arrived a few days ahead of schedule. They fit great, look great, I can see! All around, it was a great experience."
"On a Sunday morning, my lovely 2-year-old got hold of my glasses and ripped one of the arms clear off. Monday morning I ordered 2 pairs of glasses from eyeglasses.com and ordered it rushed (only $5.95) seeing as I was going on vacation 4 days later. By Wednesday at 10:30 a.m. my 2 pairs arrived on my doorstep. They are gorgeous, fit perfectly, prescription is exact, and I know I would have paid twice as much at a local retailer, spent hours trying them on and waiting a week to be ready for pick-up. This is the second time I've used eyeglasses.com and my first experience was just as wonderful as this time. Thanks eyeglasses.com!!! I'll refer anyone to you!"
"I just received my order.
Everything was just fine
Thanks
I expect to purchase the same model again if any other color is available."
"I am very satisfied with the glasses frame what I ordered ."
"Excellent selection of items. Very fast shipping!!! I would most definitely shop with this merchant again."
"Excellent customer service. The rep worked with me to find a set a frames that I saw online which they didn't carry in their catalog and were able to get the from the wholesaler inless than a week and matched their price on top of it.
The prepaid shipping for trying on frames before buying them allowed me to shop with confidence and was fast and efficient. The experience proved to be so easy and convenient that I purchased several pairs of glasses, including Rx sunglasses."
"GREAT COMPANY!! I had great pleasure doing business with them. I had a little trouble with the sizing of the frames, but it was entirely my fault. However, I returned it and received the refund within a couple of days after it was shipped to them. Speedy service while being efficient. I then chose to do a lens replacement for the frames I already had. Very cheap and very fast too! I was surprised at how quickly they got the job done. Customer service was very kind to me when I had questions. I love eyeglasses.com and I will definitely be coming back if I ever need another pair! Highly recommend it!"
"Very satisfying. Competent and efficient."
"This was a fantastic experience. Not only was my order done with tremendous speed and accuracy - and at an astoundingly good price - but the communication I had with eyeglasses.com customer service was friendly and professional. I've actually just told several friends and family members that they can trust eyeglasses.com and should use them for their next optical order. Can't wait to get Rx sunglasses from them next!"
"Eyeglasses.com has a wider variety of lenses, frames and an easier search engine that helps you select the appropriate fit for your eye prescription. They have great chat and telephone support. My order had few drawbacks since the catalogue mentioned a frame name no longer available from the provider and they don't have the option for Sapphire coating on display, you need to ask for it. My glasses arrived on time, on good shape, perfectly packaged, with original demo lenses, case, cleaning cloth and they fit. Thanks Eyeglasses.com"