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Product & services pricing
3.95/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.18/5
Customer service:
4.02/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2020-02-27

F450 FRONT END REPAIRS

"RETAINED MY TRUCKS INFO VIA THE VIN#, WHEN EVER I WENT BACK TO THE SITE TO ORDER PARTS, IT WAS A SMOOTH PROCESS."


Verified
5/5

2020-02-27

Best Part for Less

"Searched many OEM websites, before I input on Google. Very satisfied with all the options/prices listed."


Verified
4/5

2020-02-26

Purge Valve

"I couldn't find my Purge valve, or whatever other name it can be called since i've come across 4, with the lines attached as that is how it is in my car. (one whole piece) But FordPartsGiant had it, and had it for less than what my dealership was trying to sell it to me for. 4 stars because i wish they had better shipping options/prices. It was either standard for under 10, or overnight and no promise of it actually being overnight for under 100"


Verified
5/5

2020-02-26

"Nice site best price over any other place I can get ahold of these bolts and nuts. "


Verified
5/5

2020-02-24

"Great prices "


Verified
5/5

2020-02-24

"everything is simple and easy to follow ordering is a breeze . will recommend ford parts giant to others . "


Verified
5/5

2020-02-24

My one stop OEM Ford parts vendor

"Easy part lookup, fair pricing and fast shipping."


Verified
5/5

2020-02-23

friendly user

"fast and easy to order, no problem with a U.S territory good for you guys. thanks."


Verified
5/5

2020-02-22

Wonderfully Fulfilling

"Great transaction and very easy to navigate. Prices were the best I've found for genuine OEM Ford parts."


Verified
5/5

2020-02-22

Excelent experience

"Great price, quick delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2020-02-10

email troubles

"Il do two times one order, because something I need to response about the warranty of the part but I never receive that email, and when I forgot my email and use the forgot password option? never receive the mail, now I need to do again the order."


Rep reply posted 2020-02-24
A rep from FordPartsGiant.com, MaxxGPG, has responded:

“Dear customer, your order was canceled on 02/06/2020, it never shipped out. is there anything else we can help you?”


Verified
4/5

2020-02-19

Great Price but little confused with shipping time

"I really enjoy the pricing and so far have received all the parts ordered. But found myself confused when the site says "Most orders ship within 1-3 business days" and a rep tells me on the phone that the order process time is up to 3 days then it the 1-3 days shipping... That is not " ship within 1-3 business days. I would be more forthcoming and truthful to tell the customer that in some instances shipping may take longer on out of stock or backorder items"


Verified
4/5

2020-02-18

I need this site

"Quick and easy. I had no problem with this site"


Verified
5/5

2020-02-15

"Had antenna I needed. Hope shipping is expedient "


Verified
5/5

2020-02-15

ordering parts was easy

"really enjoyed the experience. Website very easy to navigate. so was registering. Looking forward to receiving my parts soon!"