"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"no phone support to verify fitment, shipping or return policy on a part. Why bother having someone answer the phone if they can't answer the basics?"
"Exact part that I needed with all the tech support and ease of core return I could have wanted. "
"Easy to order, quick delivery and great price! "
"Needed a new gas filler tube as the old one would not lock closed giving an emission vacuum leak .
My local ford dealer wanted about 700 for a new one and i purchased this one for less than 300"
"Arrived quickly, was a genuine Ford part, and works perfectly. While on-line sources said it was a snap to install with only 2 bolts and one connector, it took a contortionist to do it. "
"easy to look up parts with good prices. "
"I first looked in three used auto parts shops and only found broken ones. I when to the the internet and found the new one at a fair price. Shipping was fast and part was need and fit correctly,"
"easy to find needed part and at a great price."
"Hard to find part. glad it was in stock on your site. "
"quick and easy! Is somewhat cheaper than my dealer."
"if this order is fulfilled, i will be ecstatic."
"I found two parts that appeared to be the same part but with different part numbers. I called the customer support line to ask questions and was informed they can’t answer questions on parts, only if they’re available or not. They recommended I email my question. I never found a place to ask a question. When you click on email link it only allows you to verify a part in stock. We’ll see when it arrives if it’s the part I need."
"I have a 2018 Eco Sport, has no spare tire and repair kit seems to be single use. Local dealer would not come off list price. F.P.G had best price love this place for all my FORDS "
"Part arrived on time and perfect shape."
"First time purchasing. I'll definitely be buying again. Quality parts delivered to my door. "
A rep from FordPartsGiant.com, MaxxGPG, has responded:
“Dear Customer, We apologize for the inconveniences you have experienced. Your satisfaction is our #1 goal. Due to the increasing workload, our parts specialist can only be reached via emails. Our parts specialists support team is available Monday-Friday 6:30 am-5:00 pm PST. The estimated response time is one business day. Thanks for your understanding :-)
”