"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Quick and easy to find parts and price is great compared to Ford Dealer pricing. You won't be disappointed."
"Easy to find the parts. Reserve anything else until I receive and know they are right and will work "
"So easy to find parts with part numbers and descriptions/diagrams help so much!"
"you pay for your stuff and get on with it!"
"Hard to find genuine OEM parts. Fast shipping. Easy to install. Thank you.
Carlos T."
"I have order two parts in the past 2 weeks. Excellent service and prices. Parts were easier to find than on fordparts.com."
"needed part for older motorhome -- 1993 Ford F53 chassis -- FordPartsGiant was first to come up with the new part number for the discontinued part. They get my business."
"FPG recommended on Ford Raptor Forum. Can always find parts."
"3rd Time attempting to order item, now going on week 2.
1st time was Cancelled without notice.
2nd time was cancelled due to "Technical Error" - per Customer Service.
Both times funds were withheld and no item was shipped. Customer Service was of no help either time.
"
"Right part, best price on the internet, fast shipping. Would definitely buy from this vendor again."
"Like the prices and how fast the shipping is"
"Internet site was easy to navigate, the prices were better than the dealership and the turnaround was fast."
"Lots and Lots of repair and replacement parts to choose from."
"Needed a latch for my car and there were several models. VIN search through the site selected the great part and it was set to shop the next day."
"They always have the parts I need Even for a 15-year-old truck"
A rep from FordPartsGiant.com, , has responded:
“Dear customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Please note that your account is only charged when an order is invoiced and shipped out. Authorization holds are sent to your financial institution to verify that your payment method works. These requests are not charges, but in some cases, they may affect your available account balance.
We greatly appreciate your business.”