"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Found what i needed, best price found, checked out quickly. Done"
"This is the second time I ordered from here and both times were easy.
Free shipping on orders over a hundred dollars would be nice ."
"Prouduct needed was easy to find using VIN"
"Shipping cost very high. Needs to be lowered."
"I found the part I needed way less then the few other places that sell it online,and the dealership. Was a very easy pay to navigate,and check out was a breeze. Hopefully the part is of quality,and last. Thanks I'll be back if needed. "
"Got an email saying welcome, another email saying my order was placed, 3rd email saying they couldn't confirm my billing address with my bank. I do not want to use Paypal because if I need to do a return, they interfere with returning items! So only practical choice was to cancel order and start all over again. Not happy!"
"Great web site. Will be my go to site for 2004 TBird parts."
"Great selection and competitive prices."
"Very good customer service and fair prices."
"Ordered parts for mt 2014 Escape. Passenger side inner door handle/window-lock button. Web site and description both said passenger front door inner cover. They sent me the driver side door. Now I'm trying to find a way to get a hold of customer service. And they're telling me that I had 30 days to return it, I have been out of town and just looked at it last night. Ridiculous."
"Site needs 3d parts in car location and zoom in diagram system to easily located the parts and the numbers. It hard within the site to locate the numbers to be ordered. Must do outside site lookups to find numbers the come in the site to place orders. "
"Prices tripled after placing order!"
"Worked with customer service to identify the correct electrical harness, placed it on order . Received the harness for an AUTOMATIC!! non-returnable for the type of part. Customer service used the avoidance tactic for 2 weeks! and finally after my persistence they sent me a denial letter!!
POOR service , I will be going to BBB as well. "
"Great site. Easy to navigate!"
"Easy ordering, great descriptions, extremely reasonable prices."