"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"great price and easy product look up"
"Easy ordering and good price"
"The website is good however it would have been nice to have been able to talk to someone to make sure the part I ordered was the correct one. Very frustrating. I ma hoping I ordered the correct part."
"one input try and the selection was offered and made.. Easy to use. "
"Ordered a tune up kit that per the ford part number included spark plugs, upper intake gaskets, and coils. When I received the package all that was in the opened and taped up kit box was the 6 coil’s “loose”. When I inquired about the whereabouts of the remaining order was told that without a return authorization # nothing could be done!!! Well already then I guess that shows what there customer service attitude is !!"
"Ordered a $3 clip paid $9 shipping. They sent wrong part. They said to do a RMA so I need to pay $6 return shipping. $15 shipping cost for a $3 part. Bad customer service. Any good company would have just sent another correct part!"
"I am slow but followed you along to find and order my part. Great site. Now you gotta make sure I get my parts us a week. Thanks"
"Awesome website, amazing prices!!!"
"The OEM Parts Specialist says this condenser will fit, so I ordered it. Hope it does! Process was easy, however getting a simple question answered is not since because you have to email them and then wait 1 to 2 days for an answer. I waited 2 days. "
"I checked many websites, amazon, and eBay. For Factory OEM parts this place was the cheapest and best availability. Will do business with them again from now on. "
"You wanted a catchy title. Anyway my one bit of advice would be if you could have a parts diagram that shows the whole assembly and where the parts are located. It's a little tough sometimes to narrow down what you need if the image does not reflect that.
Anyway I have a detective console for my Police Interceptor and I'm acquiring parts to retrofit it into the truck. It would help if i could see what I have and what i need to finish the job."
"Has parts that is no longer avaliable at the DEALER "
"Very detailed part descriptions with actual date range of manufacturing! Also very quick inventory checks. Hopefully part fits!"
"Great website with great prices"
"Do not order from here. I placed an order on 5/31 for parts to fix my work truck. Today, 3 days later I get an email stating their has been a price increase of over $20.00.
I placed the original order because of the price. It is your job to maintain and update your web site. It is a poor way of doing business to wait until the order is being filled to verify you have the correct price on your web site.
I just now checked the current price on the web site, and it STILL list the price I initially purchased at. https://www.fordpartsgiant.com/.../ford-solenoid-engine... for $56.93 ea, same as my e-mail.
I called and the lady that answered was rude and could care less. I will never order anything from a place that operates this way, which is bait and switch at it's finest."