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Product & services pricing
3.95/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.18/5
Customer service:
4.02/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
2/5

2019-06-29

Wrong parts and the replacements took 2 days before shipping

"Wrong partyls and the replacement parts took 2 days before shipping. Friendly customer service but the system for fixing their mistake is horrible. "


Verified
5/5

2019-06-29

Fast and easy!

"They had a great price on what I needed."


Verified
5/5

2019-06-27

QUICK AND EASY!

"VERY EASY TO ORDER AND VERY QUICK"


Verified
4/5

2019-06-26

fast transaction

"fast and easy to see the picture and select part. selecting credit card in PayPal then when heads back to your website it won't keep PayPal as way of saving, I have to enter card on your site not like that."


Verified
5/5

2019-06-22

easy for this blonde

"No idea how to buy car parts. Broke my passenger mirror, just the glass. A friend told me to order the mirror online and he'll put it in. I google my make and model, but nothing said this would actually fit my car. When I came to your website it asked me for my vin# and instantly it told me the product would fit. took all of 5 minutes to create an account and check !! love this site!!"


Verified
5/5

2019-06-22

THANKS FOR ALL YOUR SERVICE

"Great only make an account place an order pay and deliver to my house excellent"

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Verified
5/5

2019-06-21

Nice and Fast

"could not find the part and you had it and it was very easy to order!"


Verified
1/5

2019-06-20

Price increase, post purchase!

"I came across this site after searching online by part number (hub cap). The price was a few dollars cheaper then a couple of other sites, specifically they had it for $26.34, other sites had it for $32.58.

I added the hubcap to my cart, and chose a shipping option, I picked the Paypal option to pay.

The next day, I receive an email from FordPartsGiant.com stating there has been a price increase. To process my order they required an additional $8.48. I was very surprised, as I've never experienced this before. I contacted customer service via their live chat. I was greeted with great customer service. When I mentioned what was going on, they very nonchalantly said just like the email "You must pay the price increase to have your item shipped".

No where on their site does it mention price increases. Beware, if it's good price, think twice!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-06-20

Great

"Good site with Good Prices for OEM Ford"


Verified
4/5

2019-06-19

Ford Cutaway fuel pout

"This fuel pout has always worked well for my supreme body E450SD"


Verified
2/5

2019-06-07

Vin

"Your system did not recognize my 2018 vin number"


Verified
5/5

2019-06-17

Quick and Easy

"Found the part category quickly, used filters to narrow the search to the exact vehicle, ordered, with PayPal a real bonus."


Verified
5/5

2019-06-14

Easy to make the purchase!

"Part easily found and check out process was easy!"


Verified
5/5

2019-06-13

Fast and Easy

"Googled a Ford part number. Wound up here. Easy transaction."


Verified
5/5

2019-06-12

Price perfect

"Price below many, no outrageous shipping(to Hawaii) charges is the major plus with this site. Mahalo"