"Great customer service, fast response, web site is easy to use, has the original ford parts that I was looking for, and the prices are great over going to the dealer. "
"Right part, shipping was quick. Very satisfied. Will order from again when the need arises "
"Easy to find the part needed, quick delivery, good communication throughout the process
4 out of 5, only because there is always room for improvement
"
"the core fees is high
thank you"
"Part finally arrived and was correct. They used USPS though and it took 3 extra days to deliver than what was advertised. "
"Will use again. This outfit delivers as they promise. "
"They had exactly what I needed. The price was the best I found. The shipping was fast! I will be using them again in the future!"
"I have not yet received my order after 2 weeks "
"paid $68 for a part and received an email that i needed to pay another $17 to complete the order because the price increased. i understand that prices change, but they should honor an order that was already placed and make changes to the site and prices accordingly."
“We apologize for the inconvenience. The price increase was due to an unexpected change in our supplier's cost. We understand that this is frustrating, but unfortunately, we are unable to honor the original price. We are constantly working to improve our processes to ensure that such incidents don't occur in the future. If you have any further questions, please feel free to contact us.”
"I have ordered parts with Ford parts giant several times. Never had to deal with any issues. Always fast shipping and my favorite...I love saving money with Ford parts Giant. They've earned my trust. "
"Part ordered was exact fit and works perfectly. Very pleased. Web site was excellent as well."
"Best price I could find. Very fast shipping. "
"This was my first time ordering from this company but it will NOT be my last. I got my products quickly and with ease. The website was simple to work and I truly appreciate that. I highly recommend for others. "
"Experience was great, price was right give thanks. "
"I would buy from them again"
"Easy to find & order the parts, reasonable prices, quick shipping too !"
A rep from FordPartsGiant.com, EmilyX, has responded:
“We apologize for the inconvenience. According to the tracking,your order has been delivered on 6/10.We appreciate your patience.”