"After the initial complaint, FUMFIE customer service associate Sean did follow up and resolved the issues. I did get my battery shipped along with a token gift for the issue I had. Things are fine now. Happy now. "
"I am a Canadian who has had a great experience with Fumfie !I dealt with George who was courteous and did not use any sales pressure nor use switch and bait . I also dealt with Tammy who was courteous and very helpful with some Paypal issues , I had . The camcorder I ordered came in a very timely manner , well packed and exactly as I expected ! Keep up the great work Fumfie , you will be recommended to all my friends and family ! "
"I looked many websites to buy a SONY Alpha NEX-5N camera and found fumfie.com to have the best price. They ship the camera very quickly, and in addition, give me a bunch of freebies such as a tripod, filters, camera bag. I am very satisfied with their service!"
"I was surprised at first that I needed to talk with a representative before my order could be processed, but then I was happy I did because the rep was extremely helpful and went above and beyond to make sure my order was just the way I wanted it. Thank you Jack! I'm sooooo happy with my Canon T2i, all the accessories that came with it, and the low price I paid!"
"Very fast delivery! Customer service was very responsive to questions about order (li-ion battery shipped was wrong capacity) and re-shipped the correct item immediately.
One suggestion to improve service - please reduce wait time for phone response. Had to wait quite a long time -reps must have been extremely busy.
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"Great service...fast shipping!!"
"The Canon Powershot SX 40 HS camera that I ordered was delivered as promised. The confirmation to call to Marc was as expected - Marc asked about some add-ons but did not try to hard sell. The camera included free items - some of which were useful. A conversion adaptor tube, a UV lens and another adaptor. Unforturnately, the UV lens and the other adaptor were the wrong size for the adaptor tube. I went to a local camera store and purchased the correct UV lens and a new lens cap with the correct size.
I recommend FumFie for the price and service."
"Excellent service and lowest prices on the net"
"Customer service was very helpful as this was a gift. Product arrived on time."
"I wasn't sure what to expect as I've never purchased from fumfie before but so far so good. Got an e-mail to call Marc to verify the order. Ended up buying a few more items based on his recommendations but they all made sense and he backed his sales pitch up with plenty of knowledge. They actually take no for an answer when they are doing the sales pitch, which lets face it, thats rare these days. Product price was great, even with the additional items, I got it all for less than just the base order at other places. I have not yet received the item so as long as there are no major disasters with the shipping, I will definatley do business with this company again. I was a little uncomfortable having to call in about the order but it actually turned out to be rather benificial in the long run."
"Thanks Marc for your help...highly appreciated.!!! great Business"
"Just ordered my Sony HDR-CX200 from Mark at Fumfie (ext206) and he was great to work with! Best pricing I could find anywhere with NO "add-on" handling/shipping/insurance charges. I will definitly check these guys out again in the future."
"The Nex-5N works good. I love it very much. Thank you very much!"
"Their handling time is super slow in my case, even you choose "rush". The customer service finally reach to me after two weeks and then that guy handle it very fast. "
"I choice fumfie because of their low prices. After ordering someone called and talked me into a couple of accessories. When I called back to return these, they worked hard at trying to satisfy me. The item was a gift and they worked with me over several phone calls to find the right accessories for it in addition. They were very informative and helpful."