"Great service, great prices, great people and that means MARK!!!!"

"Kept getting emails saying they were trying to call me when no one had tried. Me leaving messages and trying to contact the company resulted in the package being about 2 weeks later than I had anticipated. Once it sent out, it was quick after that. They did provide me some valuable upsells though. "

"Great transaction with Marc. Very easy ordering process. Competitive prices and a bonus gift with purchase."

"We received the camera and had some concerns about the US Warranty provided. Although not a Nikon Manufacturer Warranty, Fumfie.com stood behind the camera and in fact issued us a 5 year warranty at NO CHARGE! It was a little frustrating working through the Customer Service people, but once we talked with Henry, the CS Manager, he was great and we feel like we were treated fairly."

"I got the think that I requested for. Currently, happy with my purchase."

"I ordered a Fuji HS20EXR from Fumfie.com since the price was right with all the freebees. I already knew about the camera however Fumfie was new to me. Got it in a week nicely packed and everything was there. Only problem was with the supplied tripod which they promised to replace with a new one. I recommend the store to everyone. The support person (Sean Palmer) was great to talk to; he listened to my concern patiently and promised to resolve it ASAP. Overall very happy with the purchase. Job well done Sean."

"I was happy that customer service got in touch with me before my order was processed to confirm shipping address and help explain the need for a high speed card with the camera. Marc was very helpful and even threw in a high speed card reader for free. Overall, good experience so far."

"I am very impress as a first time shopper. Mark (X326) was professional & gave me 1st class treatment on my recent purchaise. Without a doubt, this is a beginning of a long business relationship. I will tell everyone I know about this experience. May God bless all of you & I wish nothing but success for your company. Thank-you."

"I just spoke with fumfie about the missing items and they will be replacing the missing items. I am awaiting the replacement items. But wanted to commend Shawn for his customer service.

Original Post on 4/24/12: Worst experience shopping with Fumfie. I placed an order on the 10th of April and one week later get an email that I need to call them to confirm the order. When I call, the sales agent I am assigned to is not available and I leave a message. I call back the next day and ask to speak to a person instead of a voicemail....this is on a Thursday. I confirm my order and think everything is okay. Well I get a email on Friday with the same auto generated text that is asking me to call to confirm the order. I am able to reach them on Monday...apparently the agent that contacted me finally listened to his voicemail and was returning my call just now. I frustratingly tell the person that I already confirmed my order and they notify me that the product has not shipped. I was livid. I finally got my camera today. It was boxed in the cheapest cardboard box and the box was busted and damaged.
On running through the inventory, there were items missing. "

"Marc called me to inform me of other options that I neglected to order and was a great assist. I'm sure I'll be happy with the purchase.
m Traphagen"

"Jack Green was very helpful after my sale today. He walked me through all of my options and presented me with additional products to complete my overall experience. "

"The ordering process was smooth and efficient; however, there was an error that put a shipping charge on the invoice. Since I caught that error right away, it took some time for a customer service person to even find the order and I was passed around a bit, but eventually I got a polite and competent person who handled the problem and all was well. I would definitely recommend fumfie again."

"It was a pleasure dealing with Mark on the phone. I was in sales and have since retired. Mark was a soft sell without demands for up-selling, however, not accepting "no" but explaining why I should get an extended warranty. Needless to say, Mark is an asset for your company.

Thank you,

Larry G Budd"

"Great company to work with. Spoke with Jack Green! Was very helpful! Very nice. Company lived up to all agreements. Received products very quickly! Will def work with them again!
"

"Awesome deal!!! Perfect customer service!!! Highly recommended!!!"