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Verified
4/5

2011-04-19

"Fumfie was great to work with. My order arrived quickly, everything was just as promised. I'd definitely order from Fumfie again!"

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Verified
5/5

2011-04-19

"Great price, delivered on time. Unusual internet order process, had to call and speak to sales person to complete the order. Was not apparent on the website that free shipping did not include insurance and you will have to pay."

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Verified
4/5

2011-04-19

"Overall we are happy with the service and product provided. The camera we bought is exactly what we wanted for a great price. Shipping was quick and we were notifited of its progress. The customer service was friendly and helpful in resolving one issue we had with our order. We were required to call in and confirm our order after it was placed. I would order from them again, although it takes a strong resolve to refuse any of the other accessories offered at the time of purchase. "

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Verified
4/5

2011-04-18

"Fumfie was a good experience especially because the customer service guys call up and verify all the information. The product was great, came on time. Only downside is the extra insurance cost which was only told to me by customer service. It should be mentioned somewhere clearly on the website. The insurance cost kind of messed up the original low pricing. But overall it was good experience."

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Verified
5/5

2011-04-16

"Fumfi and its salesman did what I expected. The product was US merchandise and brand new as advertised. If they continue like this I'll be with them for a while. Good!"

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Verified
4/5

2011-04-16

"My experience with fumfie.com was, for the most part, positive. I received numerous emails and phone calls throughout the order process updating me on the status of my order. The price was also the best I found online for the item I ordered. The only negative comment I have is that when I ordered my item their website claimed free shipping. It wasn't until I received a call confirming my order that I was informed that my order would require shipping insurance. This added about $25 to $30 extra to my order that I wasn't expecting. It would be nice if their website informed about this added shipping charge during checkout."

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Verified
4/5

2011-04-15

"Good pricies but the final price is higher than when you place your order on line. After placing order I got a call from customer service telling me the cost of insurance had to be added - $250 on a $2,600 purchase. Clearly this was not only for insurance but added profit because I checked with UPS and I could have gotten this for less than half if dealing direct with UPS. Even with this they were still one of the lowest prices but the way they did it left me upset! Come clean put it clearly on your website!!"

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Verified
5/5

2011-04-15

"Bought a camera from them. Received item very quickly and purchased at a great price. "

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Verified
4/5

2011-04-15

"Lowest cost advertised for Panasonic DMC-FZ35 camera. Placed order. No confirmation with cost received. Waited one day for some info, then sent email inquiry. Response indicated to call for info, not by email. Needed to call to complete purchase and actually place order because shipping insurance of 10% is automatically added. Apparently this is spelled out somewhere during the order process (online) but well hidden since I looked for such and saw none. Snotty gentleman on the phone suggested I could just pick it up in person if I didn't like the shipping insurance terms (I'm in Colorado). Condescending and inappropriate customer service behavior. Ordered anyway since I was already behind on time and price ended up comparable to other low price retailers, but only after removing the add ons that automatically get attached between ordering and confirming. Shipped fairly quick after all was settled. Just don't like to be manipulated and poorly treated as I was. Up front and honest tactics go a long ways toward keeping me as a customer, or even as a first time customer when time permits."

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Verified
5/5

2011-04-14

"Best price I could find online, for Sony A33.Package was well packed and arrived safely"

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Verified
5/5

2011-04-14

"Hi,

This is my first experience with FUMFIE and I can say that it is AWESOME. I have many reasons to say this such as Best price offered among peers, service and delivery is very prompt. I would like to buy many products from FUMFIE soon. I rate the work done by these people as 10 out of 10.

Thanks FUMFIE.
"

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Verified
5/5

2011-04-14

"Best price on the web. Got it in the time was to come."

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Verified
5/5

2011-04-14

"I had a good experience with Fumfie. It was my first purchase with them. I got my product on time. You cannot track the order online that is the only thing I found with their website. Also I wish they can reduce the insurance charges. But over all had good experience."

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Verified
5/5

2011-04-13

"Great to do business with! Phone order taken professionally and efficiently without high pressure to order additional unneeded accessories. Camera arrived today as scheduled and in apparent perfect condition."

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Verified
4/5

2011-04-13

"I purchased a Canon camcorder from Fumfie because they seemed to have one of the best prices. The purchase and delivery experience was OK, except for the mandatory insurance charge. From the fine print on their web site, I knew that there would be an insurance charge added to the total. However, I was not prepared for the size of the fee which was 9% of the purchase price. This is exorbitant and implies that nearly 1 out of 11 shipments have an insurance claim. I told the Fumfie representative that this completely eliminated their price advantage. Subsequently I had the opportunity to talk to Fumfie's Biz Devel Mgr and suggested that the insurance fee be included in the advertised price instead of as an add-on. He agreed and offered to ship me a spare battery to improve my Purchase experience. "

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