"DO NOT USE this company for anything. They are completely unresponsive, I called 2 times and emailed 4 times looking for an update on a controller that I ordered. I ordered on 7/23 and my estimated ship dates of 7/31-8/6 have come and gone with no update from them. The only email I got was the confirmation of my order and it said it will take 1 to 2 days in the sorting area... After 10 business days (not including weekends) it finally got to the sorting area and has been there for 4 days. Again multiple times I tried to have someone give me an update and NO RESPONSE AT ALL. I finally saw this site and read entry after entry of the exact same issues. I emailed them to cancel my order but as I have no faith they will read or even respond I have called my credit card company to dispute. And NO I AM NOT A COMPETITOR just a guy who wanted a ps4 controller. Complete waste of time and money."
"First off, they will respond to your emails, when asking questions, before your purchase. Which lures people in. Once your order is placed, said item will go straight into “paint/assembly”, even if you have purchased an “in stock” ready to ship controller. Then, when you email them asking why it hasn’t shipped (because their in stock controllers are supposed to ship next business day) they will tell you “the parts are coming in from a factory” and when email them agai, you will get an email back, stating “I’m out of the office until Friday. I’ll call you Friday morning and get you a new one picked out and ship it immediately”. When Friday comes around...nothing and they will ignore your emails..So, I didn’t think to look for reviews on a controller. I don’t game. It’s was a gift for my nephew. Then, I saw countless bad reviews and even saw where the BBB rated this company poorly. Gamer Modz says it’s the “competition” leaving bad reviews.. DONT believe that garbage. They have ripped countless people off and I don’t see how they’re even in business and not in jail for theft. My attorney has been contacted (JAG because I’m active duty) and my bank has now opened an investigation against them. I have proof (screen shots) of everything. Please stay away, unless you want to be ripped off.
Be lucky I’m not in Florida, or I’d be kicking your doors down, crooks. "
"I have done business with this company for 5 years but no more. The last controller I got from them was a used controller with old chip but I paid for a new one. They will not answer their phones and will not reply to email. I am not one of their competitors but I am on **** off former customer!!!!!!"
"Some ppl get something in the mail whether it be what they order or not. They are lucky. I haven't got anything yet. it's been a month and I just order pieces for controller shell. And the wont pick up phone or return email"
"Complete joke. I ordered silver chrome buttons for an Xbox one controller... took over a month to deliver, and... I received GOLD chrome set...... really? Have emailed ****@**** multiple times (just trolling them at this point), and not a single response.
PLEASE DO NOT ORDER FROM HERE, I wish I would have read all of these reviews... this guy is a total a**hole, going on his YouTube channel next to warn those excited about modding controllers.. stay away from GamerModz... unless you just want to throw money out the window..."
"I ordered 2 week before Christmas and it still hasn't come and they said ten buissnes days so I was like ok it will be there around Christmas but nooopppe january 17 and 4 emails later not there"
"So first i do the send in service and i get a call 8 days later telling me they cannot use my controller because its for the xbox one s. thats understandable i get that. so i upgrade to a prebuilt. A couple weeks later my controller was still being painted. So i emailed them and got a very sarcastic rude response. another week goes by and my controller still is not ready. i email them again. they tell me that my controller will be shipped at noon on the day i email them. a few more days go by and my controller still didnt ship. they gave me some lame excuse that they had to patch the mod because of an update for infinite warfare. they gave me the option to either leave it and send it or fix the mod. i dont play infinite warfare so i didnt care. yet they still did not send it. finally i got a call a few days later telling me they were sending it finally. i get the controller and its not even what i ordered. i wanted a matte finish but received a gloss one. they told me after i emailed them again that because i got a splatter on it that they had to put a gloss finish over it to stop it from coming off. i wouldnt mind if i was informed prior but nope. they dont care about the customers. so in all i waited over a month to get my controller back and to get the controller i ordered, the controller was NOT what i ordered, and they could not care less that i am unhappy with their product. Terrible service, terrible company, terrible controller. Just buy the mod pack from wal-mart. its better and has all the same features minus the custom controller that they will make wrong anyway."
"We do not utilize this site for any reviews as they charge $199/month to monitor and respond to reviews. Many of the reviews on this site are made by our competitors who have resorted to false advertising to slander the GamerModz brand. If you have any issues with our products, please contact customer service for immediate resolution."
"shady place to pay for anything what so ever. its been 20 days still no controller and thats after 3 previous dates that they have told me. really wish I read the reviews before I ordered."
"Gamer modz is the ABSOLUTE WORST PLACE TO GET A CUSTOM CONTROLLER! I ordered a PS3 controller chrome red with all clear buttons even sticks when I got it the Bluetooth/wireless connectivity did not work whatsoever I figured it needed to be charged since they say they test them before they ship them I was constantly trying to contact them about this issue their customer service is a complete joke just a lady in the line saying the same thing over and over they never answer the phones at all now my controller is falling apart the shell coming off and now when I shake my controller I hear little bity pieces moving around inside the build and the quality parts they use are all bad it seemed rushed even though my delivery date was wayyyyyyyyy overdue I just ordered a ps4 controller from controller chaos they use real Sony and Microsoft profucts I ordered my controller on 11/24 and received it on 11/29 even through the holiday they even ship it in there own custom controller chaos box which was nice when I called there was no 30-45 minute wait times they answered immediately did exactly what they said do not mess with gamer modz there a complete joke they don't answer phones and they're expensive I honestly think it's just a guy in a back room of his house making these controllers ORDER FROM CONTROLLER CHAOS YOU HAVE BEEN WARNED!"
"I'm sorry, but my experience with this site has been one big joke. Me and my friend both made a custom controller each in one order. The making of the controller was a little tedious mostly because we both just wanted coloured shell, black ABXY buttons and my friend, and only my friend, wanted to change the color of his home button. After the creation of the controller, it MAKES us choose 2 day shipping, so we think "Screw it, we made it this far, whatever". Fast forward about three weeks, I then get the email that they have finally been shipped, which is insane that it has been "in assembly/testing" for that long. Once it does ship, it does ship rather quickly, and opening the box every thing looks really good. No shipping damage and the controllers look really nice. But then I turn on mine and it has my buddies colour home button! Are you serious? In testing for 3 weeks and no one thought the red button should be on the red controller and not the purple one? Come on guys. I'm going to try later to see if I can just fix it myself, but if it needs to be soldered, I'm screwed. My friend has tried calling with no answer so hes gonna try to email them later. This is just silly considering these were $213.23"
"I had made a purchase from GamerModz on July 4th 2014 had no idea it was going to take 3 weeks as I was told in an email later. Then I had emailed them back about the time frame they told me it would be more likely sent out on the 16th-18th where my invoice had said the 22nd-24th and here we are today after numerous emails sent to them and calls made to their automated voice system that says the same thing over and over no response yet. No controller yet either and it is the 28th of July now. Stay far away from this company as their practices are very shady and who waits for almost a month for a custom controller, go on amazon and order one and get it in 2 days under prime. But I will continue to contact them until I either get my controller I paid in full for or get a refund. I never complain about a company but this is absolutely wrong what and how they practice their business and should be illegal or their site should be shut down. In my opinion this is just an example of how to scam people out of there money. Thank you for reading Trevor "
"bought a modded controller with all the mods. spent nearly $200 and even purchased the warranty. 6 months later, the controller would not turn on via battery power or usb power. contacted gamermodz regarding warranty repair and have yet to hear back from them!"
"Okay, I ordered it and it took 30 days to finally start shipping. BTW: my dad bought it. So it started shipping about 20 minutes ago and I AM HAPPY SO VERY HAPPYI NIOFNWFIBNUIADBD!~!~~1!!!~~!!! Sorry guys I'm soooooo happpyy!!!!"
"This place sucks!!!! Almost a month went by and still no controller..I end up canceling my order and getting a refund...never again,don't waist your time or money in GamerModz.com!!!! Not worth it .."