"I have never had any issue regarding my orders the support team are very helpfull thank u"

"I do orders in Gearbest periodically. And I haven’t any problems.
Support is not silent and always helps. It has a system of points and it works well. Wide choice of goods and quite reliable in difference from some Chinese shops.
I can recommend this platform!"

"Excellent and documented service"

"Soy de España y realicé mi primer pedido en el 2015 y sinceramente y debo decir que a día de hoy estoy muy satisfecho y por supuesto aún continuo comprando artículos que no encuentro en otros sitios o están más baratos."

"I have been buying in this store for 6 years. A lot of goods of different quality and different price categories. In general, everything is fine. Service, payment, delivery - all at a good level. I recommend paying through PayPal.
Я покупаю в этом магазине уже 6 лет. Много товаров разного качества и разной ценовой категории. В целом все отлично. Сервис, оплата, доставка - все на хорошем уровне. Оплачивать заказ рекомендую через ПайПал."

"Não tenho o que reclamar da Gearbest. Acredito que vender, toda empresa vende, pois isso é fácil, mas o que gostei na Gearbest, foi que quando eu tive um problema, eles solucionaram para mim, e isso é o diferencial de uma loja."

"I bought from gearbest.com many items. Last was Leather QI Fast Wireless Charger Pad. Delivery was two weeks and the product was very good. You can read my review there under nickname geaba. Working from 2 or 3 years already and I bought many products. Every Item was delivered and none was lost. "

"Already for a year I order goods on gearbest. One of the yeelight orders ylxd01yl 320 28w smart led ceiling light ac 220v (xiaomi ecosystem product) . Shipped fast, very quality item! I will buy here and further"

"I like shopping at Gearbest.
Shipment is always received and well packaged.
And in case of any issue Gearebest's customer service works very well."

"Хороший сайт для покупок разных категорий товаров! Проблемы с покупкой и доставкой заказов решаются оперативно. большой выбор товаров. "

"Gearbest is one of the most amazing stores I've ever seen, so many promotions and such efficient support, I have nothing to complain about the store."

"I frightened to buy on this website my drone and other things because I'm in France... and I do it because a friend explain me it is a sure website... I received everything but one of the article was another one than my choice.
I explain that to the support and they send me the good object and I can keep the bad one I give to my son.
So thanks Gearbest support, now I will go to play with my son with our new Drone. "

"I am a returning customer of Gearbest, and I'm generally satisfied with their products given the good prices they offer and the generally good quality of their products. HOWEVER! I had a TERRIBLE EXPERIENCE WITH THE WARRANTY POLICY that I would like to share with everyone so they know what to expect for the low prices they offer. I had ordered several laptops from different makers (Alldocube, Xiaomi, Teclast) by Gearbest and they all worked perfectly until one started to fail (Teclast) about six months after purchase. I knew this was outside the return policy, as more than one month passed, but I was still eligible for a year of free repairs, given that I payed for the shipping costs. I didn't know what to do, as paying for a repair in a local store was just a little bit more expensive than sending the laptop back, but upon contacting Gearbest staff I was convinced of sending the laptop "immediately" as they suggested. I sent the laptop but no news from Gearbest staff came after tree weeks, to which they responded that the laptop had not arrived yet. However the shipping company confirmed that it had been received in China (what the hell?). To this they asked me to wait more and after two weeks they said that the laptop could not be repaired. I told them to send it back to me as I knew it could be repaired in my local shop and THIS is what they answered: WE LOST THE LAPTOP. WHAT. THE. HELL. I told them to refund me my money as they had lost my laptop that I could have repaired by my own means, and they answered that they could not do that as more than 45 days had passed since the purchase. Of course this was CRAZY as this was their fault for having lost the laptop in the first place. After almost two weeks of fighting over this, they accepted to send me a new one for 100 USD. THIS WAS UNBELIEVABLE. Since I needed the laptop back badly, I had to accept. In total they took from me those 100 USD and the shipping cost of the laptop they lost, which was about 50 USD. So basically GEARBEST OFFERS NO WARRANTY ON THEIR PRODUCTS, SO BUYER BEWARE. TERRIBLE EXPERIENCE."

"Hey. I recommend a good store for shopping in it. Store support is top class. Five stars
"

"Rien a dire en particulier en tout cas de mauvais, car il n'y a que du bon !
Choix immense, tarif exceptionnel, seul bemol parfois les duree d'expedition, mais aux vues des tarifs ca vaut le cout d'attendre !!"