"Originally placed an order, but realized had incorrect color. Had a live chat with Andy who cancelled order and I reordered with correct color. Transactions were smooth. Great experience!"
"Saturday, June 22, 2024
Hello,
The picture on your product page for part number 15080226 is incorrect. I have the actual part, and 15080226 is stamped on the part. I purchased a replacement part 15080226 since mine is bent.
Thank you,
Bobby"
"Verified part number was correct by vin and ordered abs pump for a deep discount. Most people will have to bring the vehicle to the dealer to have the abs module programmed."
"The site is user friendly and it makes for a fast and efficient way to do business "
"Was able to verify part needed. The part fit perfectly. No issues."
"It was the correct part. it was a very hard job to install the reservoir. I wish I could have found instructions or a video on how to install the reservoir. I could not find anything on the subject for the 2016 Volt."
"Fast shipping on a quality oem part. "
"I ordered a part, put in cc info and after processing, they informed me that part was not in stock and ordered was cancelled, will not use website again."
"Shipping was as expected - USPS ground took about 4 days"
"Very easy to use and reasonably priced!"
"Received Remanufatured part. Was told it was New. It wasn't so I wanted a refund but they denied it. Would not recommend buying from Gmpartsgiant.com"
“We apologize for the confusion regarding the torque converter. We strive to provide accurate product descriptions on our website.According to our records,we have approved your RMA request on 5/30.Please send the part back and make sure that the part is returned in its original condition, unopened and uninstalled, with all the packaging and manufacturer's labels intact.Once we received the part,we will refund you as soon as possible.”
"I ordered GM PCV hoses that were listed on the website and then the order was canceled a couple days later.
If you don't have the part, let me know that before I order it."
“We apologize for any inconvenience this situation may have caused. We are constantly working to ensure our inventory is accurate and up to date, but unfortunately, in the event of a backorder part (less < 1%), we will inform you and provide you with the option to cancel the part or the entire order. If you are willing to wait, your credit card will not be charged and invoiced until the parts arrive at our warehouse and the order is ready for shipment. We appreciate your understanding and apologize for any frustration this may have caused. If you need assistance finding the part you are looking for, please do not hesitate to reach out to our customer support team for further assistance.”
"THEY HAVE ON THE INTERNET THAT THEY HAVE PART TOOK ALL MY CREDIT CARD INFORMATION GOT EMAILED THANKS FOR SHOPPING THEN GET ANOTHER EMAIL TWO DAYS LATER CAN,T GET THE PART WHAT A WAISTE OF TIME"
“We apologize for any inconvenience this situation may have caused. We are constantly working to ensure our inventory is accurate and up to date, but unfortunately, in the event of a backorder part (less < 1%), we will inform you and provide you with the option to cancel the part or the entire order. If you are willing to wait, your credit card will not be charged and invoiced until the parts arrive at our warehouse and the order is ready for shipment. We appreciate your understanding and apologize for any frustration this may have caused. If you need assistance finding the part you are looking for, please do not hesitate to reach out to our customer support team for further assistance.”
"It was hard to find but came threw "
"Got exactly what I ordered and quickly "
"shipping a little expensive but I'm very good service"
A rep from GMPartsGiant.com, OrderSupport, has responded:
“We apologize for the inconvenience you experienced with your recent order. We understand how frustrating it can be to have an order canceled due to a lack of stock. We strive to keep our inventory information as up-to-date as possible, but unfortunately, there are rare instances where discrepancies occur. We value your feedback and will use it to improve our service.”