"I have placed a big order for 3 machines and lots of parts. They were very attentive in the sales process but after they got my money it only went down hill... the table came with the wrong holes, the machine does not work properly, parts were missing. I have sent videos and photos to them and no return. They had told me the table was going to be resent but I waited almost 3 months and nothing. They ignore my messages, specially the owner David. The girls that answer the phone are great but no one has resolved my issues yet. I have a machine that doesn't work right and yet have seen the refund of the missing piece, even them telling me that the refund was done. It's a shame. I have a sewing business and could use more machines, I was so happy I have found a good place where I could purchase all my supplies but I was wrong. I can't believe how badly they treated the situation.I'd never leave a customer so unhappy. I tried, purchased all in March and just now writing the review. I figure trying everything I could to have it fixed but they failed. I finally gave up on them, sadly. "

"Was happy to find these items at reasonable prices so that I can see if my project is viable before bulk ordering. Videos were helpful."

"Ordering was easy and I was excited to find a new source for purse parts. After 7 days, I am disappointed. I received shipping notification for 3 days. Seven days later, USPS says they haven't received the package. I sent an email to customer service sales on day 6 but no response. So disappointing."

"Took a little longer, had to go back and forth to the thread screen. "

"Seems easy. Hope it arrives soon."

"Fast and easy! Thanks !!!"

"Great ease of shopping and low prices...I haven't received order yet so I can't comment on service."

"Second time ordering from Goldstar Tool. I really liked their 3" grommet/eyelet curtain tape and drapery grommets. Simple to use, looks good, and appreciated their quick delivery!!"

"fast, accurate service on two previous orders for face mask supplies. As long as they are needed, I'll keep making them!"

"Best prices and amazing customer service!!! "

"Easy to use website, thank you"

"Clunky and slow. Coupon code wouldn’t work. Search function didn’t work well. "

"You are an easy company to work with. I especially like that I can call and areal person answers the phone and that is important for me. Thank you. "

"Everything I needed and more!"

"so glad I found your website, I have been looking for the knit elastic for my daughter in law all night. Great price easy website to navigate "