ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2021-11-10

Great process

"I received the amount originally quoted to me and it is a great process, as explained in detail online. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-11-05

smooth transaction..

"smooth transaction.. no issues to stand up against."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-11-04

Great Customer Service!

"This was a much easier way to sell my cell phone. I debated doing it through marketplace but this was much less of a headache and the customer service was extremely responsive. Will definitely sell to them again! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-11-02

Fast, friendly and fair

"Great experience working with their team to sell my device. Took then 72 hours to process and pay. Highly reccomend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-29

Best prices for my IPhone XR

"Great experience, best price and easy shipping. Printed the label and dropped it at the post office.
Thanks for a great experience
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-28

Best value back!

"I searched around to find the best trade-in value for my iPhone X. icellglobal gave me the most money back (a. lot more than I was going to get from Verizon or Apple), and made the process very easy! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-10-27

Bad service

"I went to the website and did everything to get an offer. Received an offer for an iPhone 11 at $461.00. After checking the tracking number I saw it had been received. Called up the phone number and a guy named irving who claimed to be the manager advised me phone i sent in was not in mint condition and claimed the camera was broken and that the phone had scratches. Long story short offer they offered was $170.00. Completely garbage, do no trust this website. I am waiting for them to return my phone and im dreading in what condition i will receive it on. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-27

Just impressed!!

"Just impressed with the whole iCellGlobal experience. All the way around, it was easy, accurate, and quick"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-26

Paid as promised

"iCellGlobal by far offered the most for my device, I read their condition to descriptions and sold accordingly and I was in fact paid what I was promised. I didn't have issues with damages or being offered less for my device as others have noted. I'd recommend looking extra close at the descriptions to ensure a fair process. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2021-10-26

Easy process and great value!

"After searching around for a safe place to sell my cracked iPhone I thought iCellGlobal.com must have been too good to be true. With a cracked screen most places offered me a low amount but iCellGlobal.com beat all offers by over $100. Each step of the process was so easy and customer service was always quick to respond. I highly recommend iCellGlobal.com!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-25

Cellphone buying company

"Selling my used phone to this company. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-21

Honest with good communication

"iCellGlobal was everything they promised. Free shipping, fast processing. They emailed me to let me know the battery life of the device wasn't optimal and said they had to reduce the price. When asked for a video screenshot proving the battery life, the video appeared within a few minutes showing my phone serial number and then scrolling to the battery. You can't fake that. They said they would have the payment to me within 72 hours of letting me know the payback of the phone.

I highly recommend them to others and will use them again for my next phone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-18

IPhone SE

"I sold my iPhone SE to them, and as soon as they received it the phone was processed quickly. As well as the payment that I received came accordingly. I will definitely do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2021-10-18

Excellent service

"Offered prices are above average & very quick to communicate when necessary. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2021-10-12

Beware

"I sent them my iPhone with only two very small thin scratches that you could barely even see they quoted me for $305 and for some odd reason for a whole week I didn’t hear nothing from them. so I emailed them today to find out what’s going on and he sends me a message saying that they had to re-look at my device and can only give me $200 after re-inspecting it he then proceeds to send me a video of my device scratched up which was not how my device was when I sent it to him just like another person mentioned their device came back scratched and not in the condition that was sent to them. so now I can’t even have them send my phone back because since they damaged it there’s no way for me to just sell it it’s pretty much useless and I think it’s ridiculous that they quote for one thing and then once they have your phone they do whatever they want with it and then give you a lesser amount of money On top of lie about what actually happened to your device and what they did to it because I guarantee you they are going to then resell my device for way more than what they actually gave me because it’s nothing to replace the screen with a cheap Chinese one. I think what they do is grimy. If you sell them your device take videos and pictures because they will lie and act like they don’t know or blame it on a screen protector when everyone knows the screen protector is going to protect your phone from getting scratched up whether it’s a liquid one or a plastic one"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges