"A+++ I wish a template was included on the top of the lid. I have printed them out in the past and added them but this would be a great addition from ifixit and a big help."

"I got through the entire installation of my replacement battery for my 2018 MacBook Pro and when I inserted the battery data cable into the battery terminal on the circuitboard that is attached to the battery, the terminal came off. I did not do this forcefully it was very gentle. It's extremely frustrating having gone through this whole process that took four hours to have this happen on the last step.

When I contacted ifixit.com, Kyron, a support technician, told me that they do not warrant the quality of their parts and that when it arrives at your door, it's out of their hands. They tried to say it was "physical damage" to excuse their faulty product quality. That's like going to a dentist for a crown and they don't warrent you biting into an apple because you could incur physical damage. They said they would offer a one time exception and give me a coupon for 50% off a replacement.

Ridiculous."

"iFixit is, far and away, my favorite site for repair parts and guides. Their customer service is beyond reproach. Accept no substitutes!"

"This charger fits my Mac perfectly. Thank you. Quick delivery too."

"2nd week having my screen replaced I installed correctly after 2 days a green line appeared on OLED screen contacted support and they couldn’t help me at all "

"Appreciate the quick delivery, as that isn’t happening much these days. "

"I've done this before and it was as easy as before."

"I bought replacement screen, battery, and headphone/charging port for iphone SE (1st gen). Everything works and the ifixit guides were really helpful and (mostly) clear. However, the guides could have included more images or labels of small components and useful advice. The comments left by other readers helped me repair everything successfully since they provided additional details and advice that were not in the guides."

"Botched up using the precut adhesive tape on iPad because it had no instructions on for the steps for the multilayered plastic coverings. There’s at least 4 layers of plastic and no instructions to which order to remove. Not once but twice. Screen would not stick down. Had to use masking tape to hold the screen in place.

Bought this TESA 4mm tape, layed it down along the cleaned edge, trimmed using Exacto knife and used the spudger to press the tape down, plugged in the screen, removed the paper, and set the screen onto the lower half and ran my finger along the edges pressing the screen down. I then used the heat pad tool a long the edges to soften the tape and pressed down the screen again Easy peasy. Screen stuck down like it was factory installed.

I highly recommend this TESA tape instead of the pre-cut adhesive strips."

"The Battery replacement on our MacBook Pro went off without a hitch. A little disappointed with the tool set included with the kit. Tools are getting fewer & cheaper. The OEM battery works great!"

"The instructions were very simple, and the kit worked great. "

"I received a set of adhesive strips for an iMac, that weren't the best. I've installed iFixit strips several other times with no issues. I contacted them to let them know that they might want to check their stock. They offered to replace the strips and the replacement strips were their usual high quality!"

"We had to return product due to a mis-order on our part. Not IFIXIT's fault, but when we asked to have the order canceled, we were told it was too late, even though the order had not shipped. That lack procedural capability cost us ~$25 in wasted shipping; unnecessary impact to the environment, and a lot of wasted time on both parties parts. It seems a quick phone call to your shipping department could have averted all. We would expect your logistical systems to be more flexible."

"Once I got the kit, I was able to take screws out from bottom of lap top to replace the battery that I purchased from you. All is well now. I love this kit. Its made very well and the case being magnetic with the cover is sweet.

I know I will use this kit on all little things electrical. Thanks so much."

"I'm very pleased with the speed of delivery of the product and the utility of the tool kit that I ordered with the battery. Glad I ordered from you and really glad I ordered the tool kit because I wouldn't have been able to do the replacement without it.
I just installed it today so can't comment yet on whether the replacement battery solves my problem of short battery life, but will do so after I get a chance to see how things work."