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Product & services pricing
3.84/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.07/5
Customer service:
4.17/5
Return/Replacement policy:
4.02/5

2/5

2018-08-30

iFixit Samsung s7 Battery

"I ordered a battery and after a few days it has started to die at 30-25% without warning. I calibrated it like the info card said, using the battery until it dropped to 10% and then charging it to 100% undistributed. I originally ordered a battery in July, but I had ordered the wrong battery. The customer service was helpful and they answered quickly, but it took a month to receive and return the original battery. I received the new battery in about a week or so, but I am now facing this problem with the new battery. It is disappointing to me that after over a month waiting to fix my phone, I am going to have to do this whole process all over again. I expected that products from this company would be high quality after hearing so much praise for this company on YouTube and other places online. "

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5/5

2018-08-30

Motherboard repair

"Came quick and repair worked!"

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4/5

2018-08-29

Waste of money for me but great customer support

"The "tool" sent didn't include the Torx T5 required to remove 4 screws. The removal process for removing the back took 2 hours and in the end the double stick tape seemed to damage the motherboard. The electrical connector from the battery had two tabs that were important for connecting the battery which broke during the attachment. In the end, neither the new or old battery would power the phone.

HOWEVER, in contrast to so many others, iFixit REACHED OUT to me to see how it went and offered a refund for unused components. That is GREAT customer service.
"

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5/5

2018-08-29

iFixit is THE solution! Thank you so much to exist.

"GPS and WiFi very poor or out of range. Changing the antena took me 70 minutes. Everything, parts, tools, instructions came perfectly clear. My phone is working again. Wonderfull solution after hearing this is was not possible to repair in an Apple center..."

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5/5

2018-08-29

Easy and Effective

"Using the work bench, I was able to find all of the tools I needed and the guides to follow to fix my iPhone and replace missing screws on my MBP. "

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5/5

2018-08-28

perfect...

"got a new battery for my laptop... not only was it the correct one, but the little, magnetic screwdriver really made the process of opening up my laptop and changing out the battery... thank you very much... derek damico"

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5/5

2018-08-28

New IPhone5 Battery Purchase

"The product was delivered on time as promised with ample notification of delivery schedule and confirmation. Product was delivered without damage. iFixit's online installation guide was a tremendous help with the repair. "

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5/5

2018-08-28

Rapid Service

"Very very good experience and great value! The package arrived surprisingly quickly, I presume my order was shipped same evening as I put in. No delays. And the “stuff” is HQ, no complains! Continue like this, thank You all, everyone who has made this possible."


1/5

2018-08-28

wrong part and wrong repair video

"The part said iphone 6 s plus wifi antenna. I wasn't clear if it was for an iphone 6s plus only or a 6 and a 6s and a 6 plus, so I searched for a different part for a 6s and found nothing. i went ahead and bought the part. It turns out, it was only for a 6s plus, and not a 6s, which could have been clearly stated, and wasn't. Furthermore, the video that was linked to the part, and titled "iphone 6s wifi antenna repair turns out it's for the cellular antenna repair."


5/5

2018-08-28

Didn't take long to ship

"I received the pakage couple days before the expected day it said on the website. It went perfectly and my friends iPhone is back to live again. "


5/5

2018-08-28

Much Needed

"I really needed a new iPhone 6 battery because after the slowdowns and my phone just being old in general, it wouldn't stay charged long at all. Maybe 3 hours of use at best. iFixit made it really easy to do this with their detailed guides and repair kit. Everything was so easy to follow, the tools were well made, and so is the battery. I was really nervous to attempt this repair on my own, but it was so easy to do and I ran into no problems. Thank you for helping me bring life back to my phone!!"

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5/5

2018-08-27

ifixit great value and quality

"a little high on shipping and handling...???"

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5/5

2018-08-27

love iFixit

"I've ordered several things from iFixit and I've honestly never had a serious problem. shipping is good, prices are reasonable but most of all I love their push for right to repair."

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2/5

2018-08-27

Surprised at iFixit

"Usually the products I get from iFixit are very high quality and work extremely well but for some reason it was not the case this time. The replacement screen I got for the iPad I was repairing didn’t have a great home button (however it wasn’t that big of a deal) but the really bad part is the fact that the screen may be defective or just not designed to work well. The screen will randomly turn off and stop working at times so that you need to do a hard restart with the home button and power button just to get the screen to work again!"

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5/5

2018-08-27

Iphone 5s screen replacement

"I received my pre-assembled screen on time and followed the repairs as described on the website and everything worked with no issues for my iphone 5S screen replacement. One of the cables from the screen assembly was a bit too long so getting it to snap into place took quite a while as I had to force it in to place, but once i turned it on everything worked like it was supposed to."