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Product & services pricing
3.84/5
Chance of future purchase:
4.10/5
Shipping & packaging:
4.07/5
Customer service:
4.17/5
Return/Replacement policy:
4.02/5

4/5

2018-08-20

Without a Hitch

"Ordered online and a while later I received my order. I wasn't in a rush so no problems there, and it arrived as advertised."


5/5

2018-08-20

I love ifixit!

"I no longer order from any other website besides Ifixit. I’m typing this review on the iPhone 6 Plus that I repaired with their replacement screen! Shipping was quick, product was perfect. Super happy!! "

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5/5

2018-08-20

Perfect

"I ordered a new battery and Pro Toolkit for my MBP Early 2011 along with an SSD and RAM from Amazon. Using iFixit's guides for RAM, battery, and HDD > SSD replacement it took less than 30 minutes for me to get everything replaced. There were absolutely no problems with installation. Shipping was prompt, nothing arrived damaged."

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5/5

2018-08-20

Nervous Battery Replacement went Right

"I have an old iPhone 5 that would not hold a charge any longer, I knew it was the battery since, prior to not charging, the battery would only last one hour. I thought about just getting rid of the phone but as a QA Tester, I used it for work frequently. When I realized the Apple's reduced price battery replacements didn't include the 5, I looked for other options. I found iFixit's battery replacement kits and was very nervous about whether I could make the repair on my own, I decided I wouldn't lose anything by giving it a try. I ordered the kit since it came with all of the tools I would need plus a well rated battery (Amazon and other seller's batteries had reviews that it didn't last as long as the iFixit's). My kit did take longer than expected to arrive but, when it did, I was nervous and excited to get to replacing the battery. I watched a few Youtube video tutorials and got to work (with an assistant). It took less than 10 minutes. The phone works and holds a charge again and it was so much easier than I expected. I highly recommend this to anyone, do your research and buy the kit so you know you have everything you need. I also loved the included Liberator kit so that I could replace the Pentalobe screws with Philips head."

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5/5

2018-08-20

Fast shipping and great Item

"Shopping was easy and the shipping was fast, the site was easy to get around."


5/5

2018-08-20

Great Service

"Great Experience, I would use this site again in the future."

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5/5

2018-08-20

Battery replacement for original Moto G

"Spent less than $20 instead of over $200 for a new phone. terrific!"


2/5

2018-08-20

My phone broke using iFixit video

"The delivery experience was awful. The IFixit iPhone 5s video I watched to repair my iPhone did not use the same kit I bought. The video used tools that did not come with my kit. When I used the suction tool to pull the screen out the screen broke. My kit came with one suction. The video used a tool which had two suctions to pull out the screen. The IFixit change battery video I utilized to change the iPhone 5s battery was not great, it needs to be better. It should have explained more detailed on how to do the repair. I had to throw away my iPhone 5s. I had a very bad experience; I no longer have my iPhone. Also, the way the tools are displayed on the iFixit site looked to me as if the kit had a case. If you travel with the kit they will be loose. It does not come with a case.

The one good thing is that the quality of the tools. The tools are well made.
"

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5/5

2018-08-20

MacBook trackpad repair

"Definitely a moderate level of difficulty to fix. I appreciated the couple of comments/input from other users in the process. System is working nicely now."

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5/5

2018-08-20

Battery Replacement Success!

"Battery arrived in a timely fashion and the guide to replace it was amazingly helpful. It definitely saved us from having to ship out our 5 year old Macbook. Thanks a lot!"

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5/5

2018-08-19

Super awesome company!

"I went through a different company first and ended up ordering the wrong screen part. After a nightmare dealing with that company I went to iFixit and they completely rescued me! They are quick to email back and also helped me make sure I was getting all the items I needed, especially since I ruined the adhesive strip and touch digitizer gasket. I now have my Apple Watch 2 working again! The repair was very easy with their how to videos to watch. I will definitely come back when I need to repair something else, but hopefully that will never happen haha "

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5/5

2018-08-18

Super satisfied

"I ordered a replacement iPhone 6 replacement battery kit and it arrived in just a few days. Everything needed for the task. Total noob at this kind of job but with the kit and the online guides, user comments, warnings and tips the battery change went very smooth. Calibrating the battery now as I write. Top marks 10/10 to IFIXIT and all the online contributors! Thanks. "

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5/5

2018-08-18

Great toolkit and instructions.

"They made my MacBook Pro battery repair as easy as possible. "


5/5

2018-08-17

Great Products Competitively Priced

"My company, GTech, utilizes iFixit when we need Apple parts quickly. They always deliver as expected and they’re pricing is competitive. "

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2/5

2018-08-17

Very frustrating customer service experience.

"It required multiple emails and phone calls to receive a response. Moreover, the company does not authorize exchanges, only return (shipping paid by the customer). So for a simple exchange, a customer has to pay shipping costs 3 times. Very unreasonable. Avoid this company."