ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.84/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.08/5
Customer service:
4.18/5
Return/Replacement policy:
4.02/5

5/5

2018-05-15

ifixit is invaluable

"I have needed a resource like ifixit for quite some time and I am glad to have found them. They have everything i need all in one place to fix my own stuff."


5/5

2018-05-15

Terrible customer support. Avoid. Shop elsewhere.

"It's always a pleasure to do business with iFixit. And their online repair guides are superb."


5/5

2018-05-15

As promised

"My order was accurate, and on time, as promised...will use again!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-15

Great company!

"iFixit is absolutely great to work with, they've done more for electronics repair than any other organization in my memory. The screen worked perfectly, but that, of course, is not the real value iFixit has. They're providing product teardowns and repair guides that are in some ways better than Apple's official repair manuals (And yes, I've seen them), and they're providing them to the public for free!

And they're actively promoting the right to repair, which is an incredible value to everyone.
"


5/5

2018-05-15

Very professional service and great product

"The replacement battery for my Macbook Pro came very quickly with the necessary tools for the install. Battery seems to work well so far. I would definitely use iFixit again!"


4/5

2018-05-15

Fast. Quality Toolkit.

"I purchased the Professional Toolkit directly from their website. It was roughly $4 more than the eBay listing (also from iFixIt) shipped. I prefer to buy direct because it saves sellers 10% eBay fees. Minus a star for not having consistent pricing.

That said, the toolkit is high quality. It comes well-packaged and all tools are fully in place. Time will tell if the main Velcro seal will hold everything together for as long as the tools last.

It does include an ESD wrist strap with a clip, but no other ESD tools, such as a grounding clip or small ESD matt.

The design of the bit box is very ingenious. The bits are held in place with a soft but sturdy foam. The fully-removable lid is magnetic. The bit box is itself held in place with magnets and a magnetic plate that seats into the textile kit.

Very cool product overall.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-05-15

The sound is back.

"A big thank you to the iFixit team. Great service, fast postage and easy handling. My old MacBook Pro got it's proper sound back. Big success and I hope that in future the online shop in Europe will have the same big product selection like the US one. Thanks."


4/5

2018-05-15

Too much expensive

"The product and equipment where excellent and the free guide is awesome.
But the shipping was too expensive, and although they said that there might be another payment / fee from the shipping company, another 50$ is too much.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-05-15

Great resellers

"I was at a loss for what to do with my damaged OP-1. Luckily they emailed when they got the missing part in stock. It had been a few months and they didn't forget about me. The guide was great and easy to follow. I'm so grateful for them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-05-15

Awesome!

"The online tutorials were very helpful even though I have never tried to fix anything regarding my computer. The speed of the shipping was faster than expected. My laptop is back and running thanks to IFixit!"


5/5

2018-05-14

Fast shipping, excellent quality

"The tools shipped incredibly fast, and the quality is top notch. With this set I can repair just about anything, add in the instructions and videos on their site and it's as close to perfect as you can get. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-05-14

iFixit rocks my socks!

"Ordered a replacement for my iPhone’s camera, lightning port, battery, and screen adhesive. All were in perfect conditions, and all worked perfectly after installing on my phone. Plus, the repair guide was amazingly helpful. You guys/gals truly rock my socks! Thank you for your service to the tech world!!!"


5/5

2018-05-14

iPhone Screen Repair

"The parts arrived as expected. The instructions were clear. The repair was perfect. iFixit was phenomenal as usual. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

1/5

2018-05-14

Destroyed I phone

"Watched the Utube install video several times. Looked pretty simple for an ex-Air Force electronics technician. Performed the install and turned the phone on and got only a strange cross hatch pattern on the display. Uninstalled the new battery and replaced the old battery and got the same/similar pattern. Reinstalled the new battery and got a slightly different pattern. Have no idea what’s happened, but now I have no phone and out the cost of a battery. I think I have learned my lesson in purchasing repart parts from the internet. W Jones





"

Detailed Review Benchmark + -
Likelihood of customers making future purchases

5/5

2018-05-14

Love My New Battery

"They sent me the correct batter and tools to do the install. Also their website has videos which show the install procedure in just a few minutes. Very easy and satisfying."