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Verified
5/5

2010-11-08

"I needed some parts for my printer which was hard to get, and Imagepro locate the parts call me to get my info .It was as easy as that .
I really appreciated your help and the great customer service especially J.C who go the extra mile .Thank You
"

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Verified
5/5

2010-11-04

"I bought my Epson 3880 printer at the Imagepro booth at the PDN PhotoPlus Expo just before they were closing for the day at 5:00. Adriana was both cheerful and efficient and got my order in quickly. And, it was a lot cheaper than if I had bought it directly from Epson. I just received it today.
Barbara A Macedonio
"

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Verified
5/5

2010-09-16

"Minor issue with my credit card and they still prepared the order and had it ready to go before I called and straightend out payment. Will continue to use them.
"

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Verified
5/5

2010-08-25

"I found imagepro international to be an excellent company. Many thanks to Janette Carbajo for the professional attention she gave my order.

Phil Marino
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Verified
5/5

2010-08-24

"As usual, perfect transaction. From easy ordering by email to quick delivery, these guys can't be beat. Frederic has even taken the time to personally email me to answer questions and show his appreciation for my business. Outstanding company to do business with!"

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Verified
5/5

2010-08-10

"This is one of the best customer oriented photographic stores I have run into in a long time. I mainly deal with a gentleman by the name of Frederick Friedman he always taken good care of me. I like his quick service in responding to my needs. I will always give image pro international by business very trust worthy group. I know when I transfer my money it is in good hands and I always get my goods in tack and on a timely manner. I would highly recommend image pro international to any one or company for their customer relation and service. "

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Verified
5/5

2010-06-28

"This is the company to buy from if:
you want great personal service,
order information updated and accurate,
Low prices,
product shipped and delivered on schedule.
I will definitely buy from Image Pro again in the future.
Jerry
"

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Verified
5/5

2010-06-24

"Adriana Martinez and all the people of Image Pro gave me an exelent customer service. Always very helpful. Besides that Image Pro has the best prices and I would really recommend them highly.

Fernando Lopez
"

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Verified
5/5

2009-11-16

"Absolutely exceptional service from Adriana and USPS. The goods arrived in a timely and secure manner. I shall certainly be continuing my relationhip with this company."

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Verified
5/5

2009-09-01

"In March of 2007, I ordered some specialty printing paper from Image Pro International. The ordering and delivery process went very smoothly. In March of this year, we needed more of that same specialty paper and since my first experience with Image Pro went so well, I decided to use them again. Adriana Martinez was my point of contact for my first order from two years prior, so I contacted her again. As before, the ordering process went very smoothly and when it turned out that the product was in “back order” status, she notified me immediately and agreed not to charge my credit card until they shipped my order. Once the order came in, she updated me on the shipping status and just as promised, the order arrived shortly after that. A month later, however, I found I had misplaced the paperwork on my latest purchase, so once again, I contacted Ms. Martinez. Not only did she send me the documents I needed to rebuild my file for this purchase, she also sent me information from my purchase from two years prior; "just in case I needed it". In my job, I deal with a lot of vendors and I have received varying amounts of customer service through the years, but it is rare for them to go “above and beyond” in the manner in which Ms. Martinez did and that is to be commended. If this is typical of Image Pro customer service, then I recommend them highly and when you contact them, ask to speak to Ms. Martinez. "

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Verified
5/5

2009-08-01

"My experience with shopping at Image Pro International Inc. has been very pleasant I am an international customer for about 10 months and all my purchases are done inline. However from the very first day the sale representative Ms. Lopez was very helpful, I received a telephone call to confirm my order together with a follow up email, you normally do not get this personal touch with other online services. On my last purchase I had experience a technical problem with my local bank credit card company, in order to process my order they needed a letter from Image Pro in order to release the funds as a security measure. Again Ms. Lopez was very helpful, I sent an email with my request and in less than thirty minutes I received a telephone call informing me that my request is being sent to my local bank. The following day my order was processed and shipped to me. The relationship between Image Pro and myself is exceptional and I will continue to shop with Image Pro because they have the best prices, good service and always willing to assist you in whatever way possible.

Neil
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