"GOOD CUSTOMER SERVICE , COOL ITEM, FAST SHIPPING. YAY~"
"My table was 6 days late, delivered cracked in half, and the company has been less than helpful or responsive with coordinating someone to pick up and haul off the busted table they delivered. "
"First it came very dangerously packed then I had to go back and forth with customer service and fed ex was a pain to agree to return. He didn’t want to take it back. Lost my business"
"Added more colorful taste design to any room in my house!"
"excellent service and products"
"Very pleased w/ the headboard I ordered. True to color & style shown. I received it sooner than I expected. "
"I ordered two dining armchairs, I got two side chairs delivered. I called and was told to take pictures and send to claims department. I could not reorder armchairs at original price because I had purchased at discounted price. I then had to go print labels, seal boxes back up and take morning off work so I could be here for Fedex pick up. This was last month and heard notback so I again emailed as to where my refund was. Finally got reply, no apology for sending wrong chairs, inconvenience caused - nothing and still no refund!! Told me they only refund on 1st and 15th of each month and could take 10 days, the worst company I have ever purchased from. Send me my refund back PLEASE "
"Let’s start with the delivery. It was ready way earlier than I expected. The clerk was on the ball and easily arranged for a later shipment (I was away at the time). She called the day before the new date and the next day the Lexmod truck arrived. The driver was friendly and happily stacked all ten pieces in my side yard, sorted by color! A good start.
The packaging - OMG - a work of art! Each piece was shrink wrapped and zip-tied to the seat so nothing could move. There were even plastic inserts in the ends of the seat frame to prevent damage to the cushions. The box had reinforcing struts in the corners to prevent collapse. An excellent job all round. Everything arrived without a scratch and the hardware was wrapped and tied to a red plastic ribbon secured to one corner of the box so it’s easy to find. Each bag contained the ten stainless steel screws needed and an Allen key. (Tip: the four shorter screws are used to fasten the seat to the frame, the six longer screws are used to attach the frame pieces to each other.) The seat cushions are fantastic - almost six inches thick! And the back cushions about seven inches thick - very generous. The covering is a very strong and well-made sunbrella-type fabric. The whole set looks awesome and we are proud and happy owners. Well done Lexmod!"
"My chairs are beautiful and very well made. They arrived in a timely manner and were packed very carefully so they didn’t sustain any damage while shipping. I would definitely use Lexmod again."
"The product arrived damaged! The product was returned and when I did not see the refund in my account, I had to follow up twicw and was told refunds are only issued on the 1st and 15th of the month. Then from the date the refund is issued it takes 7-10 business days. So they have had their damaged, poor quality product back in their possession for quite some time and have held onto my money as well for quite some time and I still
Don’t have it back."
"Pretty headboard and fast delivery!"
"Very good replica.
Dada da "
"Took a while to ship, but all items arrived in good shape. Prices are best. Great value "
"I received the chair and it was just as pictured. Excellent "
"Ordered several weeks ago, when my item arrived, it was completely broken and useless. Filed a claim and then they sent me the wrong item, a big wrong item. Now all I hear is crickets.... still waiting for what I paid for."