"No issues fast delivery satisfied customer!
"

"The chair is fantastic, although a bit time consuming to put together. Shipping was fast."

"Great prices, good quality, elegant items. And fast shipping! Very pleased and will continue being a customer "

"My table arrived very slightly damaged and lexmod replaced it within the week without any fuss. Damaged and shipping frequently occurs when buying furniture online and not all retailers resolve the problems easily, lexmod does an excellent job."

"Had to put it together which wasn't too hard and it looks great! "

"But it took a while to get them"

"I placed my order on 11/25/17. It was supposed to arrive no later than 12/8/17. When it never showed up I called on 12/12/17 @ 2:30pm and talked to Charmaine. When she looked into the order she said it had never been shipped, even though I received emails telling me it was in progress. She told me she would get a hold of shipping and email me back the next day with the delivery date. Needless to say she never did. I called her back and left a message, however never got a returned phone call. So I called back on 12/20/17 @12:43pm and talked to Jackie who again informed me that it still had been shipped!! She also couldn’t get through to shipping to find out what the problem was. So at that point I told her I would like to cancel my order and would like a full refund back to my credit card. She said she would do that. Hope you guys can at least get that right. "

"Great product and great service!"

"I ordered on black Friday, still didn't get my order. When I dial them, The same person customer service responds with a bunch of lies."

"First off, the Lippa table and chairs, the Terisa King Bed, and the Jenna mattresses are all an incredible value. They're strikingly attractive midcentury repros, and definitely worth a look if you're after this style but not collector prices.

But then, the Lexmod ordering experience: I ordered before Thanksgiving, was shown in My Account that my items were all going to be shipped within a week, and I'm still awaiting three pieces, nearly five weeks later. And every time I check My Account vs. instant-chatting with a rep vs. calling, I get a different answer about when items will arrive.

The biggest headache? I have received no notifications when my items have been out for delivery. Our table and chairs sat outdoors in a crate and boxes as the snow fell here in New England -- we never were notified that they were out for delivery, let alone had been delivered. And each time I speak with a customer service rep, they're eager to tell me that I *will* receive email updates about "my next delivery." Hasn't happened yet.

I'm sad to say that once these final items of my enormous order arrive, I'm done with Lexmod for good. The Modway products are awesome; the Lexmod service is decidedly not.
"

"There was a manufacturer defect that we hid by placing the chair on the less seen side of the table. Color is orange-red."

"The table took awhile to arrive. I was not updated on shipping information so it was very hard to track. Then one day it just showed up. I think shipping communication could definitely improve. By the way, I have still not received the second half of my order (chairs). The table design is pretty nice and the bamboo wood top is sturdy. It was easy to put together. The only thing was a small blemish that it had on the table top where it looks like the paint was scuffed. Otherwise, the product is basically as pictured and I’m happy with it. It fit in with my den decor perfectly. "

"I've been trying to return a damaged item since 12/2. I've had one response saying they never received my claim. Thankfully, I had a screenshot of my claim. Still no response."

"I've used LexMod before, and I often get my large orders piecemeal because they don't always have enough in stock, but the communication is generally ok and the products have always been good. Even when I had a defect they sent me a new one right away which was good.
This time my order was delayed and I submitted a ticket to find out when it was coming. They gave me the timeframe (2-3 weeks) and offered to refund it if I wanted. I asked for the refund and then 4 days later got a shipment notification. I mean fine, I ordered it to start with, but I'm annoyed that I tried to cancel when they offered and then it didn't go through."

"Products were good. Poor customer service. Long wait time to receive items."