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Verified
5/5

2017-08-07

Great!

"Good purchase will buy again. "


Verified
5/5

2017-08-07

❤️❤️❤️❤️❤️❤️

"Everything went very smoothly and my husband loves his chair. Delivered in great condition. "


Verified
5/5

2017-08-07

Happy Las Vegas Customer!

"Thank you! Love the product. Great service."


Verified
1/5

2017-08-02

Terrible customer service interaction

"They goofed up on my order which is no big deal- it happens. However the way I was spoken to by 2 service agents lost my business regardless of the price. No sorry or being nice and understanding over the phone. Terrible ! One person was Kevin and the other was a lady. "


Verified
1/5

2017-08-04

Worst online experience

"I ordered a patio table and chair set. The set was in stock according to their website and should have been shipped promptly. My charge card was charged out immediately. After a month of no shipping confirmation and requesting info with no response, I gave up and filed a chargeback on my credit card. I'm not paying over a $1,000.00 for furniture that I have not received. Once the chargeback was filed, I received a promised ship date and did actually receive the furniture. Now I get fraudulent calls from this company trying to pretend that they are calling from Chase bank and wanting to discuss the issue. They have actually used the last 4 digits of my credit card number, which they obtained from the chargeback , pretended to be the chase representative (using the name from the paperwork) who handled the case, and have tried to get me to give them my whole credit card number and have also fished for my checking account number, in attempt to likely to recharge or use my number for cc scam. Fraud. Btw, I have reported it to Chase fraud dept."


Verified
3/5

2017-07-22

DISSAPOINTED

"I Ordered a Lippa 36" Round Tulip table and neglected to put in the Discount Code.
Which would have given me 10% off the order. The company shipped within a week,
Upon receiving the table my wife brought to my attention that I neglected to put in the code. I called this afternoon and spoke to a Customer Service Representative as well as a Supervisor....Both were very inflexible and told me that after the order has been shipped there is nothing they could do. Keep in mind, that this is for a
$ 40.00 Credit...Lose a Satisfied Customer over this amount....
NOT good business !!!
So from giving them an OUTSTANDING recommendation...I now will look at them in a different light....SAD !!!!
"

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Verified
5/5

2017-07-17

Seems great so far --

"I've only had it two months, but it seems great. nice color, lightweight but sturdy"

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Verified
1/5

2017-07-12

horrible customer service and terrible about backorders

"Ordered some beds in mid may that said they would ship in early June, my card was charged and I the ship date came and went... I never heard anything from them. I called in mid June and was told they were backordered until the end of July, I called in early July to check again and was told end of August and then told the end of September the next day. They have no clue when anything is actually shipping and the agents are rude.
My husband separately ordered a mattress from them but cancelled the order two days before it shipped. They shipped and charged our card any way and trying to arrange for this to be picked up by FedEx is taking forever... once again the agents are rude and act like you are putting them out!
"

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Verified
3/5

2017-07-05

Mixed bag experience

"Absolutely LOVE the table we purchased! The Drive 60 inch oval. Lots of compliments from friends that come over. HOWEVER, after ordering the table (within 3 days) and prior to it being delivered I received an email saying it was going 15% off for a sale and I called to have the sale price applied to my order since it was just ordered. They refused my request but offered 10% off my next order. I would have much preferred the 15% on the spot since I could have cancelled my order and just reentered it!"


Verified
5/5

2017-07-05

Great price and great quality!

"I ordered a chair, a headboard, and a dinning table from Lexmod, they were shipped to me very quickly and it great condition. The quality of the items are so good and the price is very reasonable. I will definitely order again from Lexmod!"

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Verified
5/5

2017-07-05

great product, great experience

"The outdoor furniture we ordered arrived quickly, was easy to assemble, looks great, and is super comfy."

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Verified
5/5

2017-07-05

Excellent company

"one part came damaged, was resolved right away! great company/ "


Verified
5/5

2017-07-05

EXCELLENT

"GREAT CUSTOMER SERVICE THANKS "


Verified
5/5

2017-07-05

Love my chairs!

"I recently purchased dining chairs. I love them. They have excellent customer service too. One of my chairs had a small puncture and they immediately sent me a replacement. I will definitely be ordering more furniture in the future. "

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Verified
5/5

2017-07-05

Great chairs!

"These chairs were exactly as described - easy to put together, great looking, comfortable, durable, attractive and huge value. We love them in our new desk area in our kitchen. We highly recommend them!"

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