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Verified
5/5

2017-04-23

"Great product at a great price!"

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Verified
1/5

2017-04-22

Poor customer services

"I bought 2 beds & 2 mattresses. The mattresses never came & I cancelled them. 2 days later, they showed up! I turned them away. I have yet to receive a refund 3 weeks later.

The beds I ordered never came, I called & they said that they weren't coming until 4 months later & stated "it usually says not available on the site". I looked it up & it still showed available for purchase.

I hated this experience.
"

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Verified
5/5

2017-04-22

Great product!

"My bed is exactly what I wanted. It is high quality, easy to assemble, and will last a long time. Shipped on time and without any problems. "

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Verified
2/5

2017-04-22

Frustrated

"I ordered 4 white dining chairs. Upon assembly, one of the chairs had 4 curvy legs instead of 2 straight and 2 curvy legs. I called to find about getting 2 straight legs and was told I needed to submit a claim online with photos. After doing so, I had not heard from the company for 2-3days (no acknowledgement or receiving a claim) so I called to find out if they had received my online claim. I was told they were looking for replacement legs in the warehouse. After exactly one week, I called again to find out what is going on and was told they never received my online claim. After an explanation from me, the customer service rep then looked harder and found my claim. She then told me they are still looking for legs. I suggested they just send me a new chair/leg set since I was tired of waiting for just legs. I was told they can not send me a full chair since they are sold out! I was told to wait longer. I will call in another 2-3 days and if I don't have any resolution I will have to file a claim with my credit card company or have Lexmod come and get these chairs that I can not use.

The chairs look very nice, there is some puckering around the studs so the quality of workmanship is not excellent, but for the price they would have been a good value...if I can just get the correct legs.
"

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Verified
5/5

2017-04-22

Affordable Luxury

"I had 2 of these chairs that I had purchased a few years ago from a different vendor and they cost almost twice as much!
I saw these chairs again on LexMod and wanted 2 more. So glad I found this site!! It's luxury decor at affordable prices! And great quality too!
Highly recommend!!
"

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Verified
5/5

2017-04-22

Awesome magazine holder

"The magazine rack is beautiful. Perfect size and material is just so sturdy. Very Minimalist looking, gives the space nice and airy feel. "


Verified
5/5

2017-04-11

Very positive

"Great experience. Love the table we purchased."


Verified
5/5

2017-04-07

Excellent

"I LOVE MY LIVING ROOM SET"

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Verified
5/5

2017-04-07

Dining Chairs

"We love the chairs. They are just as pictured and fit in perfectly with our decor. They arrived in a timely fashion and were fully assembled. "


Verified
5/5

2017-04-07

My Lexmod Order

"Great selection and prices. Delivery was fast and quality of our coffee table was above expectations. Very easy company to work with."


Verified
5/5

2017-04-07

Exactly what I'd hoped

"Ordering a knock off Saarinen, 6'5" tulip table hat weighs more than 300 pounds was an adventure. What if I hated it and had to ship it back (don't think that was included)? I'm happy to report that the table exceeded my expectations, and for authentic tables going for $5,400, this table at more than a quarter of that cost, well, it's gorgeous. And I was able to find a 15% off coupon by searching Lexmod coupon, so it was even cheaper. A few words of advice: Delivery is only to your front door. You have to pay extra for white glove service (moving inside and unwrapping). In my case, it was $200 for 1 step up, and then once inside, 15 steps to my living room; this isn't advertised, so you'll need to ask the delivery service when they call. Also, it doesn't come assembled, so I asked the delivery guys if they could do that, which they did for $50). Those additional costs were worth it to me since the table was so heavy and I'd saved a fortune not buying the real one...."

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Verified
5/5

2017-04-07

Great follow up

"Good communication with customer service after the order."


Verified
5/5

2017-04-07

Marble top tulip table

"Excellent customer service. Killer table! Fabulous quality. I'm a very happy customer"

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Verified
2/5

2017-04-07

ehhhh... still waiting on parts of my furniture

"ordered bar stool, it came with missing parts. They sent the replacement piece a long with a new order of 3 more bar stools. Now again i am missing a different part of a new stool. THE BASE! so i only have the seat part. It's been sitting on the floor for 2 weeks now as i continue to wait for the remaining of the bar stool. Slightly disappointed with the service."

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Verified
5/5

2017-04-07

Wonderful, stress-free service

"Service was top-rate, and the product I bought, an ottoman, was a quality item at a great value "