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Featured Review


Verified
5/5

2020-03-05

Locker Parts

"We ordered lockers on Amazon, but were not able to get all the parts to complete the job. Lockers.com had everything we needed."

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Verified
3/5

2020-03-04

Not fully satisfied

"I was given a quote for timing and then when I placed my order, the time doubled. The order was sent incorrectly and I had to receive replacement parts twice (the first shipment didn't include the number ordered). "

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Rep reply posted 2020-03-06
A rep from Lockers.com, Marie-, has responded:

“We are sorry to hear about this issue with our lead time as well as with the replacement parts, and the inconvenience it has caused. With our wood locker orders, we try our best to ship within the 3-5 day lead times. We also work with our freight carriers to offer the fastest delivery time when orders ship to our customers in the East. In this case, we fell short and would like to provide a resolution. Please feel free to contact us directly at 800-562-5377, ext. 710 or by email at customerrelations@lockers.com for further assistance. Sincerely, Marie”


Verified
4/5

2020-03-03

You should put extra shelves into the lockers

"Add another shelf in the lockers to allow better spacing with in the locker"

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Verified Lockers.com Shopper
Verified
5/5

2020-03-02

Nice wall locker

"Very positive experience overall!"

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Verified
3/5

2020-02-21

Poor Combination Locks

"The Lockers are good. I had a big issue with the combination locks. some did not work. customer service did a good job on sending me new ones but the inconvenience is why I am giving poor review. these are very expensive and having to deal with faulty lockers is terrible. I wanted to change them all out to Key locks and they are telling me I have to pay for the shipping. bad for business. why do I have to pay for shipping when the locks are faulty from the moment I received them. my advice don't purchase the combination locks, you will have issues."

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Rep reply posted 2020-03-05
A rep from Lockers.com, Marie-, has responded:

“We are sorry to hear about the issue with your order. We will reach out to you assist with a resolution.
Kind Regards,
Marie”


Verified
4/5

2020-02-26

Questionable but reasonably resolved

"Website stated will ship in 3/5 days with purchasing the assembly. First notice I received was a shipping date of almost a month out. I called CS and with a few emails they were able to have them delivered in 2 weeks.
Had the website stated 1 month I would have purchased elsewhere.
"

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Verified
2/5

2020-02-25

15" Wide Double Tier Standard Metal Locker - 3 Wide - 6 Feet High - 18 Inches Deep - Gray - Assembled

"We ordered the 15" Wide Double Tier Standard Metal Locker - 3 Wide - 6 Feet High - 18 Inches Deep - Gray - Assembled with the Resettable Combination Lock - Factory Installed on Metal Locker Door - Silver. The assembled locker arrived about 10 days later. Just like many other reviewers' complaints, our locker was also dented at three different places, probably during shipment. None of the dents was severe enough to make it unusable. All in all the locker is of decent quality. The combination lock works well and we are glad we chose the factory assembled option because it has been put together using rivets rather than screws and nuts. Our only other complaint is that we also ordered the Master control key for resetting the combination locks, but we never got it. We contacted customer service, they promised to send a replacement, but they never did."

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Rep reply posted 2020-03-05
A rep from Lockers.com, Marie-, has responded:

“We are really sorry to hear about the freight damage as well as the missing master control key! We will reach out to you regarding the damage. I just processed an for the key - tracking number will be emailed to you. Marie”


Verified
1/5

2020-01-30

Not happy won't recommend ever

"ordered on Dec. 11 and my confirmation says net 30 yet when it still wasn't delivered in January, I called and was told it had to be paid for, I got a $90 discount. The locker should have been surfaced mounted and came recessed, I had to order a surface mount enclosure, I should have gotten it for free, but I got charged full price (thought they were doing me a favor not charging shipping). Very disappointing, I work in the construction industry and have numerous projects and will never order from you again."

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Rep reply posted 2020-02-03
A rep from Lockers.com, Marie-, has responded:

“We apologize for the issues surrounding your purchase, and the inconvenience we have caused you. We hope that our settlement has met your satisfaction. Let us know if there is anything further we can assist you with. Kind Regards, Marie”


Verified
5/5

2020-02-16

Better product

"Ordered metal lockers from Granger via Zoro.com. The product was so flimsy and the packaging was so poor that they arrived damaged twice. Eventually purchased these heavy duty plastic lockers from lockers.com. The product arrived promptly and undamaged. They are expensive but worth the quality."

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Verified Lockers.com Shopper
Verified
5/5

2020-02-11

Great Locker Products - Just as described!

"I have purchased "many" of your lockers - and yet still great Lockers! Will be back again!"

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Verified
4/5

2020-02-05

Great Experience But...

"We were charged $16.99 for S/R for a $10.00 item (key). This seems really excessive and was disappointing."

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Verified
5/5

2020-02-04

LOCKERS

"Employees are very happy with the lockers!"

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Verified
5/5

2020-02-02

Products were shipped fast and correctly.

"Products were shipped fast and correctly."

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Verified
4/5

2020-01-28

Great Experience

"Happy with the products I have purchased with Lockers.com"

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Verified Lockers.com Shopper
Verified
4/5

2020-01-27

Great product, but they nickel and dime you

"It's extra for master keys and the shipping costs are more than the keys, which are do not duplicate. For the price of the lockers and locks and having them installed, they should come with a master key."

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