"Our organization orders lockers from lockers.com because the products are of great quality and the prices are unbeatable. We did some research on prices and no one came close to lockers.com. They have options for payment, this last time we chose a Net 30 day payment which was very convenient for us and the lockers shipped very fast. I will definitely recommend them. "
"We ordered lockers on Amazon, but were not able to get all the parts to complete the job. Lockers.com had everything we needed."
"I was given a quote for timing and then when I placed my order, the time doubled. The order was sent incorrectly and I had to receive replacement parts twice (the first shipment didn't include the number ordered). "
"Add another shelf in the lockers to allow better spacing with in the locker"
"Very positive experience overall!"
"The Lockers are good. I had a big issue with the combination locks. some did not work. customer service did a good job on sending me new ones but the inconvenience is why I am giving poor review. these are very expensive and having to deal with faulty lockers is terrible. I wanted to change them all out to Key locks and they are telling me I have to pay for the shipping. bad for business. why do I have to pay for shipping when the locks are faulty from the moment I received them. my advice don't purchase the combination locks, you will have issues."
“We are sorry to hear about the issue with your order. We will reach out to you assist with a resolution.
Kind Regards,
Marie”
"Website stated will ship in 3/5 days with purchasing the assembly. First notice I received was a shipping date of almost a month out. I called CS and with a few emails they were able to have them delivered in 2 weeks.
Had the website stated 1 month I would have purchased elsewhere."
"We ordered the 15" Wide Double Tier Standard Metal Locker - 3 Wide - 6 Feet High - 18 Inches Deep - Gray - Assembled with the Resettable Combination Lock - Factory Installed on Metal Locker Door - Silver. The assembled locker arrived about 10 days later. Just like many other reviewers' complaints, our locker was also dented at three different places, probably during shipment. None of the dents was severe enough to make it unusable. All in all the locker is of decent quality. The combination lock works well and we are glad we chose the factory assembled option because it has been put together using rivets rather than screws and nuts. Our only other complaint is that we also ordered the Master control key for resetting the combination locks, but we never got it. We contacted customer service, they promised to send a replacement, but they never did."
“We are really sorry to hear about the freight damage as well as the missing master control key! We will reach out to you regarding the damage. I just processed an for the key - tracking number will be emailed to you. Marie”
"ordered on Dec. 11 and my confirmation says net 30 yet when it still wasn't delivered in January, I called and was told it had to be paid for, I got a $90 discount. The locker should have been surfaced mounted and came recessed, I had to order a surface mount enclosure, I should have gotten it for free, but I got charged full price (thought they were doing me a favor not charging shipping). Very disappointing, I work in the construction industry and have numerous projects and will never order from you again."
“We apologize for the issues surrounding your purchase, and the inconvenience we have caused you. We hope that our settlement has met your satisfaction. Let us know if there is anything further we can assist you with. Kind Regards, Marie”
"Ordered metal lockers from Granger via Zoro.com. The product was so flimsy and the packaging was so poor that they arrived damaged twice. Eventually purchased these heavy duty plastic lockers from lockers.com. The product arrived promptly and undamaged. They are expensive but worth the quality."
"I have purchased "many" of your lockers - and yet still great Lockers! Will be back again!"
"We were charged $16.99 for S/R for a $10.00 item (key). This seems really excessive and was disappointing."
"Employees are very happy with the lockers!"
"Products were shipped fast and correctly."
"Happy with the products I have purchased with Lockers.com"
"It's extra for master keys and the shipping costs are more than the keys, which are do not duplicate. For the price of the lockers and locks and having them installed, they should come with a master key."
A rep from Lockers.com, Marie-, has responded:
“We are sorry to hear about this issue with our lead time as well as with the replacement parts, and the inconvenience it has caused. With our wood locker orders, we try our best to ship within the 3-5 day lead times. We also work with our freight carriers to offer the fastest delivery time when orders ship to our customers in the East. In this case, we fell short and would like to provide a resolution. Please feel free to contact us directly at 800-562-5377, ext. 710 or by email at customerrelations@lockers.com for further assistance. Sincerely, Marie”