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Product & services pricing
3.75/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.31/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5

Verified
5/5

2014-07-03

"After finally deciding to get my teen a phone for his birthday, I also wanted something to monitor his usage. mSpy lets me do just that! I can see what sites he went to, pictures he’s looked at, even where he is! This is a great app for any parent today! "

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Verified
5/5

2014-06-11

"I recently purchased the mSpy Family and I couldn’t be happier! The mSpy Family is much better than other services I’ve used and it’s very simple to operate. Easy installation, works great, and gives me peace of mind."

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Verified
5/5

2014-05-23

"
I am so glad I found this app—it helped me find out which of my employees were sneaking out of the office during work hours and wasting time chatting with their friends online. I even found out that one of my employees was visiting dating sites while on the clock! I’m saving a lot of money now.
"

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Verified
5/5

2014-05-22

"One of the best monitoring softwares out there. Easy to access, easy to install. Compatible with android as well as iPhone, I am a very satisfied customer. Thanks. Totally worth it."

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Verified
5/5

2014-05-19

"Easy to use. Easy to install. Easy to follow. I am not a tech savvy person but this software is very user friendly and very useful to keep my kids and family secure."

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Verified
5/5

2014-05-08

"I cannot believe how much mSpy has reduced my stress levels. No more sleepless nights! It’s affordable and extremely simple to install with an an easy to use Control Panel, which was a huge deal for me since technology is not my strong suite. I have already been recommending mSpy to all of my friends with kids. It is worth every penny!"

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Verified
5/5

2014-05-07

"“As a small business owner, it can be hard to monitor the productivity of my employees. This app has helped me keep separate the hardworking and the slackers. Simple, easy and efficient.”"

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Verified
4/5

2014-04-08

"Couldn’t be happier! Way better then the last spy app I tried. You do need a rooted phone if you’re using an android OS, but that’s a minor inconvenience for major gains. There’s a reason this app has made #1 on the list for its category. They’ll never even know it’s running, and you’ll be in the know 24/7.
"

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Verified
5/5

2014-04-01

"I am pleased with mSpy and I have no complaints about it. This is mainly because mSpy does what the advertisements say it will do. Besides, the customer service is of the highest quality. I use mSpy to monitor my employees, my children and my other loved ones for their good and mine. mSpy allows me to monitor their online and telephone activities discreetly and remotely, so we have no conflicts about my monitoring or my occasional interventions. “All’s well that ends well.”"

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Verified
1/5

2014-02-17

"It never worked for me and they refuse a refund."

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Verified
5/5

2014-01-15

"Mspy is a wonderful application. I was so worried for my younger brother’s whereabouts as he recently bought a bike for himself, but the GPS locator facility in this system is so useful that I can always keep a track on him whenever he is out for driving. This app makes me feel that i am always there for him if he is ever in trouble.
A very useful app for everyone and highly recommended.
"

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Verified
5/5

2013-11-19

"I got this to make sure my two young boys don’t pick up bad habits with their tablets and smart phones. Kids today are really smart, but this app truly is invisible and very difficult to circumvent. I am very happy with it as it is user friendly and very easy to install. Being able to sleep at night knowing your kids aren’t keeping bad company or visiting adult websites, is something that I really appreciate."

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Verified
5/5

2013-11-01

"Being a good parent means having rules and setting up parameters. When my kids were going to the mall alone for the first time, I wanted to ensure they were safe. I also wanted to make sure they didn’t go elsewhere. Thanks to the ability to track their location via the cell, I knew they were ok and they were where they should be."

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Verified
1/5

2013-10-22

"I purchased this software because I was told it was easy and would take 5-10 minutes to install. After I got it I was told that it would now take hours to jailbreak my phone. I asked for a refund and got the runaround for weeks! THIS PRODUCT IS HORRIBLE AND THIS COMPANY IS CRIMINAL! They refused to give me a refund saying that they cannot refund money if I can't jailbreak my phone. Jailbreaking the phone is not easy and takes a long time depending on your phone. AVOID THIS COMPANY at all costs!"

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Verified
1/5

2013-10-19

"I purchased this software based on an article I read and reviews from a few sites that lead me to believe that it was a good reliable program; in the week that I have used it, however, I have found that it is completely opposite. It is not a reliable program what so ever, of 6 recording that I scheduled to be recorded, only 2 were delivered which show that this program only has approximately 30 % success rate. This was extremely disappointing because based on the information recorded of the two recordings that did work; the most valuable information to my case would have been provided in the recordings prior to the one I received which have been in a “pending” status for almost two days now.
After 2x attempts to talk to someone via the “online chat” option and 1x email I finally talked to someone when I called the customer support line which is more like an excuse support line, I was fed a bunch of implausible excuses as to why I was not seeing the status change from “pending” to being “downloadable”. These excuses included, the phone has a week internet connection even though I know it was connected to a wifi the entire night. I was also told that the recording may have been interrupted by a call even though the phone and text log showed no incoming or outgoing calls or texts during any time of the scheduled recording time and finally when I questioned why I was able to download recordings set five minute after the recordings in question, despite all the other excuses I received, I was told that the company was in the process of moving data from one server to the next and if the status did not change in 24hrs than I would probably not be able to download the file and finally after more than 12hrs from the initial email I sent regarding this problem I received an email from customer support with yet again another excuse as to why the status of the recording had not changed which was; “Please be informed that currently we have a long queue of media files on the server. It may take some time for the recordings to be converted and processed. Our IT-dept is aware of the problem and is currently striving to resolve the problem in a timely manner. Once converted all recordings will appear in your web Panel under View Recordings section.” (mspy customer support). I will not hold my breath that I will be able to download these files.
While I initially read some good reviews about this program, I am glad that I purchased a one month subscription with a visa gift card. This program has potential to be a good program but just isn’t reliable and the features, which I won’t talk about now, could use an updating along with other features added. More than likely, I will never recommend this program to colleagues or friends and be glad, wish I could mark review with negative stars...
"

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