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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-11-16

Great Customer Service

"Rosanna was very helpful in modifying my order before shipping."

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Rep reply posted 2024-11-18
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your fantastic review! We're thrilled to hear about your positive experience with Rosanna. Providing great customer service is our priority, and it's wonderful to know she was able to assist you with your order modification. We appreciate your support and look forward to serving you again!”


Verified
5/5

2024-11-15

Great Producs

"Like Allways, Good and fast service"

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Rep reply posted 2024-11-15
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our products and appreciate our quick service. Your support means the world to us, and we can’t wait to serve you again! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-31

on the Flipside Digital Media side ;)

"I recently was hit by hurricanes Milton & Helene. This new Mac Pro 2019 is a replacement upgrade when the studio was hit by the surge. I am thank you. "


Rep reply posted 2024-10-31
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, we're so sorry to hear about the challenges you've faced with hurricanes Milton and Helene! But we're thrilled that you found a replacement upgrade in the Mac Pro 2019! It's fantastic to know it’s making a positive impact on your studio. Thank you so much for sharing your experience and for trusting us during this time. We're here for you and can't wait to see what amazing projects you'll create with your new setup!”


Verified
5/5

2024-11-15

Thunderbolt 8 drive enclosure

"Excellent performance. Super easy drive installation. "

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Rep reply posted 2024-11-15
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our Thunderbolt 8 drive enclosure. It’s great to know that you found the performance to be top-notch and that the drive installation was super easy. Your satisfaction means the world to us! Enjoy your new setup!”


Verified
5/5

2024-11-15

A pleasure to deal with

"Recently, tried to order something and keep running into an issue on their website. They email
me back with a coupon for the trouble. Will definitely buy from MacSales again!
"

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Rep reply posted 2024-11-15
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a positive experience with our customer service and that we could resolve the issue for you. Your satisfaction means the world to us, and we're excited to welcome you back for your next purchase. Happy shopping! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-14

EXCELLENT

"Fast shipping, excellent product and great quality!"

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Rep reply posted 2024-11-14
A rep from MacSales.com, OWCAmanda, has responded:

“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our fast shipping, high-quality products, and overall service. Your satisfaction means the world to us, and we can't wait to serve you again in the future!”


Verified
5/5

2024-11-13

Great service

"Got memory for 2005 Mac mini and need vram reset. Got information from support very nice and quickly."

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Rep reply posted 2024-11-14
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for this fantastic review! We're thrilled to hear that you had a great experience with our support team and that you found the information you needed so quickly. It's wonderful to know we could help you with your 2005 Mac mini's memory. If you ever need further assistance or have any questions, don't hesitate to reach out. We appreciate your kind words and your support!”


Verified
5/5

2024-11-13

Hard drive arrived right away, Seems to work well. It did require formatting before using it,

"Hard drive arrived right away, Seems to work well. It did require formatting before using it, I am using it for Time Machine backups.

"

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Rep reply posted 2024-11-14
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that your hard drive arrived quickly and is working well for your Time Machine backups. Formatting is a crucial step, and we're glad you got that sorted out. Your feedback means a lot to us, and we appreciate you taking the time to share your experience! Happy backing up! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-13

Timely, efficient service and delivery

"Product deliver within a week of placing Order.

"

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Rep reply posted 2024-11-14
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear about your amazing experience with our timely and efficient service! It’s fantastic that your product arrived so quickly after your order. Thank you for taking the time to share your positive feedback. We truly appreciate it! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-13

Mac user…..

"Great website, easy to navigate, many competitive upgrades options for Mac users….."

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Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you find our website easy to navigate and appreciate the competitive upgrade options we provide for Mac users. Your support means the world to us, and we're excited to continue helping you with all your Mac needs!”


Verified
5/5

2024-11-13

easy checkout

"good quick checkout that worked well."


Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our checkout process easy and quick. Your feedback means a lot to us, and we’re excited to continue providing a seamless shopping experience for you and all our customers!”


Verified
5/5

2024-11-13

VERY Knowledgable, Pleasant, helpful and fast - pick 4

"Pre-sales support is great as is technical support. "


Rep reply posted 2024-11-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our pre-sales and technical support teams. Our knowledgeable staff always aims to be helpful and efficient, so it's wonderful to know they made an impact. We appreciate your support and look forward to assisting you again in the future!”


Verified
5/5

2024-11-13

Duh

"If you know what you want this is an easy website to manipulate"


Rep reply posted 2024-11-13
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate. We strive to provide a seamless shopping experience for our customers. If there's anything else we can do to make your experience even better, just let us know! Happy shopping!”


Verified
5/5

2024-11-13

Perfect experience

"OWC has the fastest shipping, at a price that when combined with your purchase is less than the rest.
With an easy to navigate website, great prices, quick shipping, and the stuff you need IN STOCK, why bother shopping elsewhere!
LS
"

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Verified
5/5

2024-10-28

Great first experience

"Stopped by to purchase a battery for a customer. I started to browse around and picked up a Mac mini I am going to upgrade, install Sequoia and connect to my TV.
Thanks
"


Rep reply posted 2024-10-29
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great first experience with us! It's awesome that you found a Mac mini to upgrade while you were here—what a perfect project! We can’t wait for you to install Sequoia and connect it to your TV. If you have any questions or need assistance along the way, we're here to help. Happy upgrading! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”