"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"As always great product and even better service. Keep up the good work y'all!
J. Edwards"
"All good as usual from OWC!!"
“Wow, thank you so much for your fantastic review! We're thrilled to hear you're enjoying your new Mac and that our service met your expectations. It's always great to know that our customers are happy with their experience. Your support means the world to us, and we can't wait to assist you with your future needs!”
"Needed to get a fast enclosure and the express 1M2 fists the bill but took almost 3 weeks to ship. Customer service was hard to get a hold of and kinda rude about the time it was taking to ship and suggested I cancel my order when I called to see why it was still in process after 2 weeks "
“Thank you for the honest feedback. We are sorry to hear that the backorder was not what you expected. We try to do our best with those shipping dates; regrettably, we can never be 100% sure when the products will arrive to ship to the customer. We will pass along your feedback and frustrations as we always look for improvement. ”
"I ordered several items that had 10-plus day lead time for shipping but that was fine because I wanted them direct from OWC. To my surprise they shipped in about 2 days and were then delivered on the 3rd day- wow! Overall excellent shopping experience and highly recommended."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience shopping with us. It’s awesome to know that you received your genuine OWC products earlier than expected. We always strive to provide fast shipping and top-notch customer service, so your kind words mean the world to us. We can’t wait to serve you again soon! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"needed an extra charging cable and found a great discount on OWC - order and delivery at great speed , thank you"
“Wow, thank you for the fantastic review! We're thrilled to hear that you found the extra charging cable you needed at a great discount! It's wonderful to know that our speedy order and delivery met your expectations. Your support means the world to us, and we're excited to continue providing you with great products and service in the future!”
"I've been buying upgrade parts, power supplies, batteries & the like from OWC for 20+ years. They are the first place I shop for my computer requirements. They back their products with superb customer service and have always been fantastic to deal with. "
“Wow! Thank you so much for your amazing feedback! We're thrilled to hear that you've been a loyal customer for over 20 years! It’s fantastic to know that you trust us for all your Mac upgrade needs and that our customer service has made such a positive impact on your experience. Your support means the world to us, and we can't wait to continue serving you for many more years to come!”
"The drive was easy to install, and significantly improved the speed of the computer. Kit was a fantastic value. "
“Wow, thank you so much for your amazing review! We're thrilled to hear that the installation was super easy and that your computer is now running at lightning speed. It's fantastic to know that you found the kit to be such a great value. Your feedback means the world to us! Happy computing! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Descriptions and instruction videos inside the site made me feel secure in my purchase and boosted my sense that I could do this repair. The new drive is working fine on my old MacBook Pro. Keeping these Old girls alive is an ongoing journey. I appreciate the help and will probably be back here again. Aloha."
“Thank you so much for your fantastic review! We're thrilled to hear that our descriptions and instruction videos gave you the confidence to tackle your repair—it's all about keeping those trusty machines running strong! We're excited that your new drive is working perfectly in your old MacBook Pro. Your ongoing journey with your Mac is inspiring, and we can't wait to assist you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"As a loyal customer of OWC, I want to highlight the importance of their products and my commitment to writing reviews about them, despite having done so many times before. My goal is to convey the significance of OWC’s presence in the market and the impact it has on my purchasing decisions. I believe that without OWC, I would struggle to find reliable computer hardware that meets my quality standards. I have experienced firsthand the stark contrast between the superior quality of OWC products and those offered by other brands. Recently, I faced a decision to purchase a cheaper, lower-quality alternative, but I ultimately chose to invest in OWC’s higher-quality products because I value trust and reliability over cost savings."
“Wow! Thank you so much for your amazing 5-star review! We're absolutely thrilled to hear about your loyalty and commitment to sharing your experiences with OWC. It means the world to us that you recognize the quality and reliability of our products, and we’re proud to be your go-to source for computer hardware. Your insights not only help us improve but also guide fellow customers in making informed decisions. We can’t wait to continue being a part of your tech journey! Keep those reviews coming!”
"This is the third external hard drive I have purchased from OWC the last 5 years and again, it works flawlessly. Great assistance from sales on what would fit my needs for an iMAC TM back up. Always a good quality product and tech support."
“Wow, thank you so much for your fantastic review and for being a loyal OWC customer! We're thrilled to hear that your Mercury Elite Pro is working flawlessly and that our sales team was able to help you find the perfect solution for your iMac TM backup. It's always our goal to provide high-quality products and exceptional tech support, and we're so glad to know we're hitting the mark with you! Your continued trust in us means the world, and we can't wait to support you again in the future!”
"OWC has been reliable in the past. They had great videos for do it yourselfers. They also clearly identified which OS and which iMac my purchase would work with. "
“Thank you so much for your fantastic review! We're thrilled to hear that you've found our videos helpful for your DIY projects! It's great to know that our commitment to reliability and clear product information has made your experience positive. We can't wait to continue supporting your Mac needs! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"The item arrived promptly, as advertised. Many thanks~~^^"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and that your item arrived just as expected. Your support means the world to us, and we can't wait to serve you again!”
"The product took a few weeks to ship, probably because of the holiday rush, but it was worth the wait. The built quality is amazing and so is the performance. I love it!"
“Thank you so much for your wonderful review! We're thrilled to hear that you think the product is excellent and that the quality and performance have met your expectations. We truly appreciate your patience during the holiday rush, and we're so glad you found it worth the wait. Enjoy your new product, and thanks for being a valued customer!”
"UPS sent me an email that my package was delivered at 5:46 PM Friday, 12/20, but the shipment is not here.
This is the tracking number: 1ZB8F618YN01195138
Thank you in advance for your help with this."
“Thank you for the feedback. Since your delivery was made with UPS Surepost, the post office would have completed the final part of the delivery. Their records show that the package was placed inside your mailbox. Please double check here and if the package is still not able to be found please reach out to one of our customer service representatives so we can look into this issue. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Excellent products, timely service, and considering this time of year, good shipping time."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you loved the OWC Dock and that our timely service met your expectations, especially during this busy season. Your support means the world to us, and we can’t wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for your fantastic review, J. Edwards! We’re thrilled to hear that you’re pleased with both our products and service. Your kind words motivate us to keep delivering the best experience possible. We appreciate your support and look forward to serving you again!”