"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Excellent performance. Super easy drive installation. "
"Recently, tried to order something and keep running into an issue on their website. They email
me back with a coupon for the trouble. Will definitely buy from MacSales again!"
“Thank you so much for your amazing review! We're thrilled to hear that you had a positive experience with our customer service and that we could resolve the issue for you. Your satisfaction means the world to us, and we're excited to welcome you back for your next purchase. Happy shopping! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Fast shipping, excellent product and great quality!"
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our fast shipping, high-quality products, and overall service. Your satisfaction means the world to us, and we can't wait to serve you again in the future!”
"Got memory for 2005 Mac mini and need vram reset. Got information from support very nice and quickly."
“Wow, thank you so much for this fantastic review! We're thrilled to hear that you had a great experience with our support team and that you found the information you needed so quickly. It's wonderful to know we could help you with your 2005 Mac mini's memory. If you ever need further assistance or have any questions, don't hesitate to reach out. We appreciate your kind words and your support!”
"Hard drive arrived right away, Seems to work well. It did require formatting before using it, I am using it for Time Machine backups.
"
“Thank you so much for your fantastic review! We're thrilled to hear that your hard drive arrived quickly and is working well for your Time Machine backups. Formatting is a crucial step, and we're glad you got that sorted out. Your feedback means a lot to us, and we appreciate you taking the time to share your experience! Happy backing up! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Product deliver within a week of placing Order.
"
“We are thrilled to hear about your amazing experience with our timely and efficient service! It’s fantastic that your product arrived so quickly after your order. Thank you for taking the time to share your positive feedback. We truly appreciate it! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Great website, easy to navigate, many competitive upgrades options for Mac users….."
“Thank you so much for your fantastic review! We're thrilled to hear that you find our website easy to navigate and appreciate the competitive upgrade options we provide for Mac users. Your support means the world to us, and we're excited to continue helping you with all your Mac needs!”
"OWC has the fastest shipping, at a price that when combined with your purchase is less than the rest.
With an easy to navigate website, great prices, quick shipping, and the stuff you need IN STOCK, why bother shopping elsewhere!
LS"
"Stopped by to purchase a battery for a customer. I started to browse around and picked up a Mac mini I am going to upgrade, install Sequoia and connect to my TV.
Thanks
"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great first experience with us! It's awesome that you found a Mac mini to upgrade while you were here—what a perfect project! We can’t wait for you to install Sequoia and connect it to your TV. If you have any questions or need assistance along the way, we're here to help. Happy upgrading! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I have used OWC-MacSales for decades and have always received excellent service and gear."
“Thank you so much for your amazing review! We're thrilled to hear that you've been with us for decades and that our service and products have consistently met your expectations. Your loyalty means the world to us, and we can’t wait to continue providing you with the quality gear and support you deserve!”
"First time 4 stars for me. The keyboard, while in perfect working condition, had a gouge on the corner. I was able to file it away but there is a mark now where it was. "
“Thank you so much for your feedback! We're thrilled to hear that your keyboard is working perfectly! We appreciate your understanding regarding the gouge issue and are glad you could address it. Your insights help us improve and provide the best products possible. We look forward to serving you again in the future!”
"Just finished my project using your products and all turned fine, very satisfied !Order arrived in a couple of days and items performed as described and expected. "
“Wow! Thank you so much for this fantastic review! We're thrilled to hear that your project turned out great using our products! It's wonderful to know that your order arrived quickly and that everything performed just as you expected. Your satisfaction means the world to us! We can't wait to see what you create next!”
"After waiting a week for my simple order of small cables, all I got was an empty package delivered. I never received the product I ordered. Contacting OWC for a refund.
UPDATE: I was able to get in contact with customer support to let them know that I did NOT receive the items I have purchased and they have agreed to ship me out a replacement and investigate what happened so that future customers don't experience the same sadness that I have experienced. I'll update my rating once I have received my replacement items."
“Thank you for the feedback. We are sorry to hear that you did not receive any product when your package was delivered. We see that a representative from our team has shared the claim information which was agreed to and sent out a replacement for the missing cable. If there is anything else we can do to improve your star rating please let us know! ”
"Easy, affordable, reliable."
“Thank you for sharing your fantastic feedback! We're thrilled to hear that you found our service easy, affordable, and reliable. Your satisfaction means the world to us, and we're excited to continue providing you with great products and support!”
"Have been an owe customer for more than a decade.
Recently had the opportunity to work with their customer service and technical group.
Excellent experience was very helpful"
“Thank you for your amazing review! We’re thrilled to hear that you've been a loyal customer for over a decade and that our customer service and technical team provided you with an excellent experience. Your satisfaction means the world to us, and we’re excited to continue supporting you for many more years to come!”
A rep from MacSales.com, OWCAmanda, has responded:
“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with our Thunderbolt 8 drive enclosure. It’s great to know that you found the performance to be top-notch and that the drive installation was super easy. Your satisfaction means the world to us! Enjoy your new setup!”