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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-01-12

Quick, easy, excellent deals!

"The ordering and customizing interface was easy. I was able to find excellent items at my budget! And my order arrived promptly and exactly as described and promised. Will definitely be a repeat customer!"


Rep reply posted 2024-01-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that your experience with MacSales.com was quick, easy, and resulted in excellent deals. We pride ourselves on offering a wide variety of options to suit every budget, and we're delighted that you found exactly what you were looking for. Your feedback means the world to us, and we can't wait to assist you again in the future.”


Verified
5/5

2024-01-27

"I have been using Other World Computing for years. I buy all my hard disks from them. They are great."


Rep reply posted 2024-01-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We're thrilled to hear that you have been a loyal customer of MacSales.com for years and that we have been able to provide you with great hard disks. We truly appreciate your support and look forward to continuing to serve you in the future.”


Verified
5/5

2024-01-27

Great company

"This is the third time I have order from them. Excellent products and packaging to ensure nothing gets damaged."


Rep reply posted 2024-01-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We truly appreciate your continued support and trust in our products. It's fantastic to hear that our packaging has been effective in keeping everything safe during shipping. We can't wait to serve you again in the future.”


Verified
3/5

2024-01-27

couldn’t change the shipping address

"I tried to return to the cart to edit my shipping address, but there was no where to edit the address"


Rep reply posted 2024-01-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your experience with us. We are sorry to hear about any troubles that occurred while trying to change your shipping address. You can change addresses on the checkout page, At the top it gives you an option to change either your billing or shipping address. We hope this helps! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
2/5

2024-01-26

price changed while. ordernig

"Price went up while ordering. Would not adjust even after confirming price change."


Rep reply posted 2024-01-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that the price was not the same during checkout. Some of our sales are while supplies last so if someone purchased that product while you were in the process of putting it in your cart there is a possibility that the sales price items then ran out. Currently, I see the price of this item on our site is what you paid for the product. We apologize for the frustration with this situation. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-26

Patience Paid off!

"I've been watching the laptops come and go, and really missed the boat when they got a shipment of 10 mint condition 2021 MBP's. I watched the counter go down over the next week, and hesitated too long. Now my wait is finally over and scored a killer 2021 right in my price range. Really happy and excited to get it. Thanks for providing a reputable source for buying used apple products, which I used to do through eBay. It got so bad that I deleted my account and wondered where I would by my used equipment (laptops, iMacs, iPhones, etc.). Macsales.com came through. Thank you!"


Rep reply posted 2024-01-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We're absolutely thrilled that you were able to find the perfect 2021 MBP within your price range. We understand the excitement and anticipation of waiting for that special item, and we're delighted that MacSales.com could be the reputable source for your used Apple products. We appreciate your trust in us and we can't wait to see how much you'll enjoy your new laptop. Thank you for choosing MacSales.com!”


Verified
5/5

2024-01-25

Installation videos are the bomb

"Easy to find the necessary info to purchase the correct part (battery for MacBook Air 8.1). Easy ordering process."


Rep reply posted 2024-01-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the awesome review! We're thrilled to hear that our installation videos were helpful and that you had a smooth experience finding the correct part and placing your order. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-01-10

Always have what I need

"Always looking for mac things and they are available in stock and getting great tech advice. "


Rep reply posted 2024-01-10
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you always find what you need on our website. It's great to know that our stock availability and tech advice have been helpful to you. We truly appreciate your support and look forward to serving you in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-10

Easy to navigate website

"just easy to find and configure what i wanted"


Rep reply posted 2024-01-10
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that you found our website easy to navigate and were able to easily find and configure exactly what you wanted. Your positive feedback means the world to us, and we sincerely appreciate your support. If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help. https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-25

VERY EASY TO ORDER

"It was very easy to place an order. It is a good experience"


Rep reply posted 2024-01-25
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that ordering from us was such a breeze. Customer satisfaction is our number one priority, and we are glad to know that you had a smooth and enjoyable experience. We appreciate your support and hope to serve you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-25

"Always happy with the price and selections you provide"


Rep reply posted 2024-01-25
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you are always happy with the prices and selections we offer. Your feedback means the world to us and we are grateful for your continued support. We look forward to providing you with more great deals and a wide range of options in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-25

Excellent Product finder.

"it was really easy to find what I was looking for.."


Rep reply posted 2024-01-25
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your wonderful feedback! We're thrilled to hear that our product finder made it super easy for you to find exactly what you needed. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-01-25

goodpart

"very timely as I needed a new dock"


Rep reply posted 2024-01-25
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our dock arrived at the perfect time for you. We understand how important it is to have reliable products when you need them most. We truly appreciate your business and look forward to serving you again in the future.”


Verified
4/5

2024-01-24

Battery Power-up

"Experience online was smooth. However, I wish I could buy just the battery for my MB Pro without having to pay for all the tools, which I have."


Rep reply posted 2024-01-24
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for taking the time to leave a review! We really appreciate your feedback. We're thrilled to hear that you had a smooth online experience with us. We completely understand your frustration about having to pay for the tools when you only need the battery. We're always looking for ways to improve our offerings, and we'll definitely keep your feedback in mind. We hope you're enjoying your new battery, and please don't hesitate to reach out if you have any further questions or concerns.”


Verified
5/5

2024-01-23

...did the trick

"...looking for a storage device that my iMac will recognize for backup; apparently it didn't like the USB drive."


Rep reply posted 2024-01-23
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your positive review! We're thrilled that our storage device solved your backup issue with your iMac. It's great to hear that our product came to the rescue when your USB drive wasn't compatible. We appreciate your feedback and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”