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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-02-10

Easy Peasy

"Found the drive I needed, ordered it. I hope it gets here on time and work! :)"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found the drive you needed easily and had a smooth ordering process. Rest assured, we'll do everything we can to ensure it arrives on time and works perfectly for you! We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
4/5

2024-02-09

Well stocked and easy to find

"Needed some Imac parts for upgrading so the machine can continue to live for years, as they should. Macsales is a great resource.

Right to repair.
"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your 4/5 star review! We're thrilled to hear that you found MacSales.com to be well stocked and easy to navigate. We're here to help you upgrade your iMac and ensure it continues to live for many more years to come. We appreciate your support and believe in the right to repair. Let us know if there's anything else we can assist you with. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-09

great sales guy

"thoughtful non-pushy informative dude. "


Rep reply posted 2024-02-09
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that our sales guy was able to assist you in a thoughtful and informative way, without being pushy. We truly appreciate your kind words and we hope to continue providing you with excellent service in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-09

Everything I needed for my 2014 MacBook Air

"The web site is easy to navigate and I love the helpful videos."


Rep reply posted 2024-02-09
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found everything you needed for your 2014 MacBook Air on our website. It's fantastic to know that you found our website easy to navigate and that you love our helpful videos. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-02-09

Helpful Chat guidance

"Your chat gave me excellent guidance including thorough email follow-up, which helped a non-techie understand the web-page description.
The item description may have been written for persons more experienced than this one.
Also a big thank you for referring me to the item's manual, which was easier for me to understand than the video, with its confusing comments.
The chat feature solved my difficulty.
"


Rep reply posted 2024-02-09
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback! We're glad to hear that our chat feature was able to assist you in resolving your difficulty. We appreciate your input regarding the item description and the manual versus video content, and we'll take it into consideration to improve our user experience for all levels of expertise. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
2/5

2024-02-09

Hard to find the item

"It was hard to find the item, still not sure if mid-2012 is applicable, as it is supposed to be a gift. I wish there could be more notes or caveats."


Rep reply posted 2024-02-09
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for sharing your feedback with us. We're sorry for any confusion regarding the item's compatibility and appreciate your suggestion for more detailed notes or caveats. We'll certainly take this into consideration to help us understand our listings better in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-08

Upgrading my iMac

"Finally stepping up to create my editing Mac. Nice."


Rep reply posted 2024-02-08
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you are upgrading your iMac and stepping up your editing game. We are confident that your new Mac will greatly enhance your creative workflow. If you have any questions or need further assistance, please don't hesitate to reach out. Happy editing!”


Verified
5/5

2024-02-08

Quick and easy

"Easy link from promo email. Quick order, simple check-out. Love OWC."


Rep reply posted 2024-02-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for taking the time to leave this amazing review! We're thrilled to hear that you had a quick and easy shopping experience with us. It's fantastic to know that our promo email and simple check-out process made your order a breeze. We truly appreciate your support and love having you as a customer. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-08

Yup

"Helpfully picked out required upgrades from their selections."


Rep reply posted 2024-02-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the awesome 5-star review! We're thrilled to hear that our team was able to help you find the perfect upgrades for your needs. We take pride in providing helpful and knowledgeable service, and we're grateful for your positive feedback. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for choosing MacSales.com! https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-08

Making good Memorys

"I was able to purchase memory for my computer in under 5 min and gave me all the shipping options I could ever dream of!"


Rep reply posted 2024-02-08
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing r review! We're thrilled to hear that you had such a seamless and efficient experience purchasing memory for your computer. Providing a vast array of shipping options is something we strive for, so it's fantastic to know we exceeded your expectations. We truly appreciate your support and look forward to serving you for all your future tech needs. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-07

Easy

"simple to use, quick checkout"


Rep reply posted 2024-02-07
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We are thrilled to hear that our website made your shopping experience easy and simple. Our goal is to provide a hassle-free checkout process, so we're delighted to know it was also quick for you. We truly appreciate your support and look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-06

Great installation instructions!

"Will always buy my parts here."


Rep reply posted 2024-02-06
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We truly appreciate your kind words about our installation instructions. We're thrilled to know that you had a great experience with us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-05

Fast & Easy

"Super-easy to find the right parts and installation instructions for my Macbook model."


Rep reply posted 2024-02-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic 5-star review! We are thrilled to hear that you found our website fast and easy to navigate. We take pride in providing our customers with the right parts and installation instructions to make their Macbook upgrades a breeze. We appreciate your support and look forward to serving you again in the future!”


Verified
3/5

2024-02-05

Not sure what w

"The order had to be canceled and reordered because of PayPal "


Rep reply posted 2024-02-06
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that your order was having issues due to PayPal. If there is anything that we can assist you with please let us know. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-03

Joshua M - chat support - STELLAR

"Thanks man, you made this much easier to navigate what I needed with confidence. You're the reason I made the purchase today. Thank you!"


Rep reply posted 2024-02-06
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your enthusiastic review! We're thrilled to hear that our chat support made your shopping experience a breeze and helped you find exactly what you needed. We appreciate your trust in us and are grateful for your purchase. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”