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Product & services pricing
3.99/5
Chance of future purchase:
4.09/5
Shipping & packaging:
4.28/5
Customer service:
3.94/5
Return/Replacement policy:
3.88/5
Featured Review


Verified
5/5

2024-02-13

Wow

"So easy to find what I needed. The process was fast! Now just waiting on the delivery and with the many options offered - will have in a couple of days."


Rep reply posted 2024-02-14
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you found it easy to find what you needed and that the process was fast. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-02-13

wow, what a

"great to see all the phone options and cases and add-ons. thanks!"


Rep reply posted 2024-02-14
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled that you enjoyed exploring all the phone options, cases, and add-ons we have to offer. Your feedback means a lot to us. We truly appreciate your support. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-29

Exquisitely pleasingly experience.

"Found the parts with ultra ease, definitely coming back again! Plus the videos of repairs are top notch!

Ease of use of website and ordering was superb! Highly recommend using these guys for products!
"


Rep reply posted 2024-01-30
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your positive review! We're thrilled to hear that our website and ordering process were super easy for you, just like you! Your recommendation means the world to us. We truly appreciate your support and hope to continue serving you with exceptional products in the future.”


Verified
5/5

2024-02-13

super fast and easy

"really great! the kit makes everything a walk in the park"


Rep reply posted 2024-02-13
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that our kit made upgrading your device a breeze. We appreciate your kind words and we're here to help with any future needs. We can't wait to continue providing you with top-notch service. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Quick and easy

"Started a chat to determine the correct battery for a 2019 MacBook. The agent, Jeremy N, got back to me with the part number in just a minute. Order placed. Whole process took less than 5 minutes."


Rep reply posted 2024-02-13
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that our chat support, specifically Jeremy N, was able to assist you in a quick and efficient manner. Providing top-notch service and making the shopping process hassle-free is our priority. We appreciate your business and look forward to assisting you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Ordering was easy ! (when OWC computes were working)

"Went to place my order.
OWC computers were not working.
Then they did . . . and I completed my order
"


Rep reply posted 2024-02-13
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We truly appreciate your feedback. We apologize for any inconvenience you may have experienced with our OWC computers initially, but we're thrilled that they started working again and you were able to complete your order. We're always working hard to ensure a seamless and easy ordering process for our customers. Thank you for choosing MacSales.com!”


Verified
5/5

2024-02-12

Out of this world!

"I love OWC!

I've always had a great experience, whether purchasing refurbished Macs or just buying accessories. Always my go to with anything Mac related.
"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you love OWC and that you've had consistently great experiences with us. It's fantastic to be your go-to for anything Mac related, whether it's purchasing refurbished Macs or buying accessories. We truly appreciate your support and look forward to serving you again in the future. https://eshop.macsales.com/Service/”


Verified
1/5

2024-02-12

SINGE WORST ONLINE ORDERING EXPERIENCE EVER!!

"ordering declined with no clear info of why on phone, tablet and pc.
no ref to payment issue but even tried different payment options, paypal and credit/debit cards.
Your form finally took it when adding a credit card company phone number when this is never requested elsewhere and also says optional, I had to find and old card to get this.
I only hope I never need your support service if this is how your online sales works!!
"


Verified
5/5

2024-02-12

Great Experience... As Usual !!

"By simply telling the website which Mac I am using, the upgrade options fall right out and I quickly chose the right replacement SSD. The price was excellent!"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We are thrilled to hear that you had another great experience with us. It's fantastic to know that our website made it easy for you to find the perfect SSD upgrade for your Mac. We truly appreciate your support and are grateful for your kind words. If you have any other questions or need further assistance, please don't hesitate to reach out. Thank you again! https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Charge Me,

"Purchased an I-Pod battery to get it back up!"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you purchased an iPod battery from us to get your device back up and running. We appreciate your business and look forward to serving you again in the future.”


Verified
5/5

2024-02-11

iMac help

"Pressing an naming needed in my shop"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for taking the time to leave us a 5/5 star review! We are thrilled to hear that our iMac was able to assist you in your shop. If you have any further questions or need any additional help, please don't hesitate to reach out. We're always here to support you!”


Verified
5/5

2024-02-10

Terrific

"Easiest order I've ever placed!"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5/5 star review! We're thrilled to hear that your experience with MacSales.com was the easiest order you've ever placed. We strive to make the ordering process seamless and effortless for our customers. Your feedback means the world to us. We can't wait to assist you with any future orders.”


Verified
4/5

2024-02-10

"Free shipping added to product price would be nice."


Rep reply posted 2024-02-12
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your feedback! We truly appreciate your suggestion and are thrilled to hear that you had a positive experience with our products. We strive to provide the best value for our customers, and your input helps us make improvements. We hope to serve you again in the future!”


Verified
5/5

2024-02-10

Amazeballs!

"I am a returning customer who has had nothing but great experiences. Ram upgrades, SSDs. Nothing short of awesome!"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5/5 star review! We are thrilled to have you as a returning customer and to hear that you have had nothing but great experiences with us. We appreciate your support and look forward to assisting you with any future RAM upgrades or SSD needs. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-10

Easy Peasy

"Found the drive I needed, ordered it. I hope it gets here on time and work! :)"


Rep reply posted 2024-02-12
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you found the drive you needed easily and had a smooth ordering process. Rest assured, we'll do everything we can to ensure it arrives on time and works perfectly for you! We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”